Responsible to the General Manager forThe day to day operations of the unitEnsuring that all financial targets are met with regards to:- RevenueCost Control; Profit and Debtor Management;Maintaining customer satisfaction as per set targetsTo ensure that the business is operated to the highest standards in line with the mission statement and valuesResponsibility for the day to day operation to the standardsEnsuring that all departments operate within agreed budgets and achieve agreed targetsTo ensure that everything that is carried out in the unit adds value for the customerImplement systems for reviewing all operating costs to ensure that they are consistently in line with focused revenue in conjunction with the Financial Controller and report back on theseThrough information received from guest questionnaires and other forms of guest feedback ensure that in conjunction with the Heads of Department we are addressing service issues and constantly developing standards and products in line with customers needs and Brand ValuesEnsure each department operates in compliance with all legal requirementsTo ensure H.R procedures are followed in each department.To pro-actively develop subordinates.Ensure that all agreed control procedures are followed through in each departmentConduct appraisals for all direct reports on a bi-annual basisAgree objectives in line with business and brand objectives and values, and ensure H.O.D’s carry out appraisals with the teamsComply with statutory and legal requirements for Health and Safety, Fire, Licensing and Food Handling and ensure that yourself and all members of the team are aware of and working in accordance with these requirementsTo ensure that yield management is actively practised to ensure the optimum revenue from the product

Responsible to the General Manager for the day to day operations of the unit.Ensuring that all financial targets are met with regards to:- RevenueResponsibility for the day to day operation to the standardsEnsuring that all departments operate within agreed budgets and achieve agreed targetsAdvise clients objectively on where IT might make a difference to the businessEnsure each department operates in compliance with all legal requirementsTo ensure H.R procedures are followed in each department.To pro-actively develop subordinates.Ensure that all agreed control procedures are followed through in each departmentPlanning the stages of the project and how each affects the businessCo-ordinating the project teamAgreeing costs, timescales and standards to be met and monitoring these through the projectAdjusting the plans where neededMaking sure there is a smooth change over from the old system to the new oneKeeping management and clients updated on progressEvaluation of each project stage and once completed

Hospitality systems Project manager