Social Media Specialist
Current• Producing and delivering creative content on the brand’s social media platforms• Preparing and Scheduling posts on social media pages (Facebook, Instagram)• Writing high quality content including captions, creative messaging, interactive messaging and short stories following social media standards.• Monitoring social media accounts to identify customer service issues and respond accordingly• Building relationships with customers and answering any inquiries• Producing issue releases, articles and community-based activities through press releases and social media• Collecting data through analytics and statistics on social media platforms for reporting.• Promoting community engagement and brand awareness.