Eleonor Vinicius Dudel Mayer Email & Phone Number

São Borja, Rio Grande Do Sul, Brazil

Customer: one of the largest supermarket retail chains in SpainProject III: Product Information Management (PIM) system RevampPeriod: 2023 (~1 yr)Responsibilities:- Led the architectural design and scope definition for the integration redesign of internal and partner systems, focusing on data integrity and efficiency.- Developed a web interface (Python, Django) to simplify data management and operational processes.- Designed and implemented a RESTful API (Python, Django REST Framework), enabling seamless data access for satellite systems.- Refactored satellite systems to optimize integration efficiency.- Implemented distributed data processing using queues (pubsub) for scalable load handling.- Deployed systems on Google Cloud Platform (GCP), utilizing Docker for consistent and reliable environments.- Managed PostgreSQL databases (design, optimization, maintenance) to ensure data integrity, performance, and scalability.- Utilized a wide range of GCP resources (find more details in the Projects section).- Actively managed costs and quotas, ensuring optimal resource utilization.Outcomes:- Successfully modernized integration solutions, leading to improved system interoperability, reduced latency, and enhanced data consistency.- Drove technological innovation through the adoption of cloud-native solutions.

São Borja, Rio Grande Do Sul, Brazil

Customer: one of the largest supermarket retail chains in SpainProject II: E-Commerce Expansion and Partner IntegrationPeriod: 2022 (~1 yr)- Scaled the e-commerce platform to support approximately 200 stores.- Led coordination with key partners (iFood, Rappi, Cornershop) to implement pre-sales (catalog sync), sales (invoicing), and post-sales (accounting, inventory) processes.- Planned the ClubDIA App front-end redesign and executed back-end enhancements for improved user experience.- Oversaw integration and data loading for the Loyal Guru organizational data lake.Project I: Brazilian Launch of X5 Group E-Commerce PlatformPeriod: 2021 (~1 yr)- Led the integration of the X5 Group e-commerce platform with Brazilian systems and partners (payment gateways, delivery services, anti-fraud, communication).- Acted as the liaison between cross-functional teams, leveraging English fluency and technical/business knowledge to ensure smooth communication and project execution.Outcomes:- Successfully launched e-commerce operations for approximately 20 stores, overseeing platform configuration and deployment.- Established and optimized support processes for efficient operations, providing timely assistance to store operators and end-users.

São Borja, Rio Grande Do Sul, Brazil

Customer: major Brazilian retailer focused on fashionProject III: White Label Credit Card Issuing PlatformPeriod: 2020 (~1 yr)- Led the planning, implementation, and deployment of a white label credit card issuing process.- Developed a responsive web system and APIs for integration with back-end systems.- Expanded the existing proposal analysis platform to accommodate branded card functionality.- Prepared systems for multi-tenant operation, enabling efficient scaling.Project II: Credit Card Transaction Systems LaunchPeriod: 2019 (~1 yr)- Led the planning, implementation, and deployment of processes for partner company credit card transaction systems (private and white label).- Developed APIs to unify communication between internal and branded card management systems.- Implemented WSO2 API Manager for seamless API publication and access control.- Executed successful proof-of-concept projects for both in-house store applications and integration with third-party ERP systems for partner stores.

Porto Alegre Area, Brazil

Customer: major Brazilian retailer focused on fashionProject I: In-House Credit Card Issuing- Oversaw the planning, development, and launch of a pioneering in-house credit card issuing system (private label) for customers.- Guided the creation of Android and iOS applications, as well as APIs for front-end and back-end integration.- Designed and implemented a proposal analysis platform tailored for internal card issuing.- Developed a relational database with caching and replication mechanisms for efficient data management.- Engineered data ingestion processes, integrating internal (on-premise) and external (data bureaus) systems.- Led the unusual integration with external partners for biometric and anti-fraud analysis, advancing client projects.

Porto Alegre Area, Brazil

Position: Product Analyst (PO), Corporate Systems Architecture TeamResponsibilities:- Product ownership: acted as Product Owner for corporate systems components and data, driving enhancement and evolution projects to improve company-wide products.- NeoGrid Client Upgrades (On-Premise): led the unification of file transfer systems for on-premise client infrastructures. Implemented self-update, remote configuration, and a back-office system for seamless client management. Monitored the rollout of the improved solution.- NeoGrid Client for Point of Sale (POS): mapped requirements, planned, implemented and deployed a system for capturing and transforming POS data. Created a printer-based, POS-agnostic solution for wide compatibility.- Customer Support Tool enhancement: integrated the customer support system with corporate authentication, authorization, and mesh management, enabling customer self-management of their relationships and user registrations.

Porto Alegre Area, Brazil

Professor of Higher Education in Systems Analysis and Development, and Technical Courses in Computing. Courses Taught:- Computer Fundamentals- Algorithms- Logic for Computing (Discrete Mathematics)- Programming (C)- Object-Oriented Programming (Java)- Web Programming I (PHP)- Web Programming II (Java)

Porto Alegre Area, Brazil

As a consultant engaged in the deployment of the Information Exchange Standard for Private Health Insurance and Plans at Clinicas Hospital (HCPA), my main responsibilities were:- Financial process analysis: analyzed HCPA's financial processes to identify and prioritize system requirements for implementation of the standards.- System architecture design: designed a systems architecture that seamlessly integrates with existing infrastructure, facilitating the adoption of the Information Exchange Standard.

Porto Alegre Area, Brazil

Experience highlights:- Project management: successfully managed system development projects, ensuring on-time, on-budget delivery while meeting quality standards and stakeholder expectations.- Process improvement leadership: structured and implemented critical departmental processes, including management goals, indicators, training programs, and follow-up protocols for continuous improvement.- Team building and management: defined team roles, responsibilities, and hiring processes; optimized team performance and productivity.- Systems architecture influence: actively contributed to determining system architecture and design.ERP/CRM project accomplishments (Microsoft technologies):- Business process optimization: conducted business process mapping across multiple areas (Business, Customer Service, Administrative/Financial), leading to workflow and operational improvements.- Team coordination: coordinated activities of internal and external teams.- Data migration leadership: led a sub-project focused on extracting, transforming, and loading data from legacy systems to the ERP/CRM platform.Additional contribution: facilitated the merger of Zenvia and PureBros.

Porto Alegre Area, Brazil

- Team formation and technology adoption: formed a new system development team and implemented a new technology platform.- System maintenance and evolution: established processes for maintaining and updating production systems.- Continuous improvement: restructured and enhanced systems to meet evolving business demands and support increased operational volume.- User support: coordinated and executed Level 2 and 3 user support tasks.- Process modernization: led the adoption of contemporary development methodologies (XP, Scrum, Lean/Kanban) and ensured process alignment across impacted departments.- System evaluation and selection: evaluated and selected systems for the merger of Human Mobile and BeWireless.

Porto Alegre Area, Brazil

- Acted as a link between business teams (e.g., product development, commercial, customer support), operating systems (e.g., network and database), and the software development team.- Translated business needs into system requirements and/or software development projects.- Participated in strategic decision-making for product development.- Collaborated on decisions regarding systems architecture and design.

Porto Alegre Area, Brazil

Instructor of Java Training Courses. Courses taught:- Programming Logic (Algorithms)- Web Development with HTML, CSS, and JavaScript- Fundamentals of Object-Oriented Programming with Java- JavaServer Pages (JSP) and Servlets- JavaBeans- Design Patterns- JavaServer Faces (JSF)

Porto Alegre Area, Brazil

- Requirements gathering, estimation, planning, and coordination of development activities.- Business analysis, integrating the needs of relevant stakeholders with the project plan.- Training team members on project technologies and processes.

Porto Alegre Area, Brazil

- Business needs mapping for the project.- Business analysis and requirements specification.- System analysis (including use case specification, prototyping, object-oriented modeling, and UML).- Software development.- Automation of routine software development and system operation tasks using shell scripts and Ant scripts.

Santa Rosa Area, Brazil

- Business analysis and requirements gathering.- System analysis, including use case specification, prototyping, object-oriented modeling, and UML.- Software development.- Automation of routine software development tasks using shell scripts.- Installation and configuration of software development tools in Unix environments.- Participation in project leadership activities, including prioritization, estimation, and planning.- Training of team members in project technologies.

Ijuí Area, Brazil

Technology Department:- Member of a scientific research project focused on Collective Intelligence, Computation, and Cognition.- Taught courses in Object-Oriented Programming using Java and UML.Biology and Chemistry Department:- Computer Technician Trainee in the Interdepartmental Research Group for Science Teaching.

Bachelor'S Degree, Business Administration, 9.5/10.0

Title: Business Plan - Data Engineering Consulting

Diploma, Strategic Business Management, 7.5/10.0

Title: Proposal of an Instrument for Evaluation of Behavioral Performance Professor: Daniel Haro.

Diploma, Project Management With An Emphasis On It, 8.0/10.0

Activities and Societies: PMI-RS - Project Management Institute, Rio Grande do Sul Chapter Title: For the Effectiveness of Communication.

Bachelor'S Degree, Information Systems, 9.0/10.0

Activities and Societies: DETEC - Departamento de Tecnologia da UNIJUI, FAPERGS - Fundação de Amparto a Pesquisa do Estado do Rio Grande.