Eric Rodolfo Herrera Jimenez Email & Phone Number

Monterrey, Nuevo León, México

Monterrey, Nuevo León, México

Attend and resolve customers support cases of ERP core modules (sales/ purchase orders, invoicing, inventory, etc.) and its processes. Retrieve hosted and on-premise customer databases backup and restoring them for duplicating issues scenarios and testing, SQL databases queries to find information and data fixes.

Monterrey, Nuevo León, México

Inventory and consumption analysis for supply planning, creation of purchase orders, direct material receipt and registration. Costs comparison to maximize savings, create inventory and miscellaneous invoices for AP, follow-up on material status, supplier development and customer service.

Apodaca, Nuevo León, México

a) Process users requisitions b) Quote and negotiate requisitions with supplier c) Upload prices to the system and create Purchase Orders d) Purchase Orders follow-up (communicate with suppliers and users) e) Payments follow-up f) Imports and logistic involvement g) Generate items catalogs for the system

Monterrey Area, Mexico

Support on process documentationFollow up to the development of the purchasing systems. Test cases creation, test cases execution, ERP testing. Troubleshooting with internal client, customer care and follow up.Obtain system reports as support to other areas.Elaborate training material. (Videos, manuals, guides in Spanish/English) Elaborate executive.