Latonia Gardner Email & Phone Number

United States

Plantation, Florida, US

• Confident in influencing stakeholders and managing customers expectations effectively.
• Manage sales renewals and identify upsell opportunities.
• Plan, execute, and monitor customer success initiatives.
• Account planning and aligning business objectives with tech solutions.
• Quickly identify and mitigate blockers or challenges to customer success.
• Take ownership across different functions to ensure customer success.

Ottawa, ON, CA

• Identified product innovation opportunities and used a data-driven approach to make decisions.
• Worked cross functionally with product, UX, & marketing to accelerate product growth.
• Worked with marketing through product lifecycle of online retail Shopify storefronts.
• Designed project roadmaps and restructured social media platforms for brand alignment.
• Used creative storytelling and loved finding unique ways to communicate product value.
• Reviewed and proofread for marketing collateral.

• Responsible for the leadership, monitoring, and success of an education program.
• Guided a team of 15 leaders to provide program services for 110 clients.
• Skilled in initiation, planning and release of program operations and services.
• Strategically increased productivity for a team of 10 leaders using SaaS skills. Results: Restructured outdated processes to optimize efficiency by slashing operation time in half.
• Led an effective team through the facilitation of meetings and conferences. Results: Raised uniform compliance rates from 10% to 90% compliance.
• Monitored 200+ accounts by using SaaS tools to communicate with stakeholders. Results: 100% effective communication through marketing tools: email, direct mail, texts, and social media.

• Primary function is to manage school operations, offer instructional support and provide positive behavior strategies to teachers and students.
• Communicated with 100+ employees and monitored 400+ student accounts using SaaS platforms.
• Empowered 40+ recent hires via mentorship and staff development.
• Interpret student and teacher performance data and established measurable goals.
• Created 100+ operational reports using data metrics to facilitate information to staff.
• Developed several course-curriculum programs to train staff.

• Responsible for assisting the School Principal in leading instructional programs and campus-level operations.
• Allocation of federally regulated budgets & audits.
• Expert in state standardized curricular instruction.
• Ability to implement industry regulated policies.
• Evaluation methods for instructional program and teaching effectiveness.
• Interpret student/teacher performance data. Established measurable goals based on state standards.

• Initiated and coordinated programs, student activities, and services.
• Strategically increased productivity for a team of 30 program leaders.
• Implemented SaaS skills to restructure outdated processes. Optimized employee time and efficiency.
• Utilized SaaS tools to communicate with 100+ employees and monitored 400+ student – client accounts.
• Led a Department/Team in effectiveness through the facilitation of meetings to share best practices.

• Expert in Social Science instructional methodology for students grades 6-12.
• Proficient in technology integration to drive instruction and student engagement.
• Implement diverse approaches for course mastery and academic success of 850+ students.
• Educate students, parents, & stakeholders via interactive presentations and meetings for client-success.

San Francisco, California, US

• Offered private consultations and educational services to families in China. E-Learning and virtual services include:
• Support English language acquisition
• Manage booking schedules/calendars
• Use virtual tools and online curriculum
• Provide feedback to parents & students
• Modify instruction based on proficiency

Bachelor Of Science - Bs, Sociology & Child Psychology

Master Of Business Administration - Mba, Business Administration - Health Administration

Master Of Education Specialist Degree - Ed.S., Educational Administration And Supervision

Digital 200-Hour Wellness, Sel And Yoga Teacher Training