Chantelle Washington Email & Phone Number

Remote

Florida

Orlando, Florida Area

Primary focus was to protect our Client's revenue in service and growth of employers as designated contact to accounts with more than $25,000 in expected annual revenue or by request of Client. Created trusted relationships with contacts, educating employers and contacts to reinforce value proposition and promote self-service. Assists and resolves employer.

Orlando, Florida

Worked to bring on board new business in a matter that ensured excellent service delivery, driving maximum account growth, establishing Alegeus as an industry leader and doing so with precision, effectively and efficiently. Worked with new business opportunities in the large, mid-market and in some cases small employer groups. Primary focus was ensuring.

Remote Position (CA Based Company)

As the employee of a small company, I was privileged to be cross trained and wear many hats:)Overall I worked as the project manager by coordinating all elements of new implementations and conversions to our SaaS Systems meeting CMS, State Medicaid, Client & Beacon expectations.Became an expert at Interpreting Client SOP and workflow documentations to.

Maitland, FL

Responsible for coordinating across departments Customer Wholesale Orders from receipt to product feedback.

Processed Medicaid applications to ensure all State Medicaid requirements were met prior to submission to the State Medicaid agency.

Orlando, Florida Area

Reconciled membership discrepancies, managing annual audits of Plan Data and created a check and balance system for the Enrollment Department.Planned, conducted and organized monthly Enrollment Audits that include analyzing business processes, membership eligibility, and systems to ensure compliance per Medicare Managed CareGuidelines.Implemented a new.