HR & Finance Manager• Talent Acquisition: Overseeing the end-to-end hiring of an employee• Employee Engagement & Development: Address Employee concerns fostering a positive culture, and facilitate programs to enhance skills and competencies• HR Policies and Compliance: Ensuring company policies align with UAE Labor laws and regulations and conducting regular audits to maintain compliance.• Performance Management: Manage performance of employees, provide constructive feedback, and support professional development areas.• Compensation and Benefits: Manage payroll, compensation plans and benefits programs to ensure competitive and fair remuneration for employees.• Strategic Planning: Develop and implement HR strategies that align with org goals Investments Fund Management:• Financial Oversight/Reporting: Directed investment strategies to guarantee adequate funds availability for ongoing operations and meet org goals• Fund Accounting: Managing investment funds including tracking income, expenses to ensure all financial records are accurate• Investment Strategies: Conduct thorough financial analysis to identify investment opportunities and assess risks• Managing & Monitor Portfolio: Regularly managing and monitoring investment portfolio aligned with investment strategies and optimizing returns• Risk/Compliance: Ensuring all trading and transactions comply with regulatory compliance metrics. • Relationship Mgmt.: Meeting with investors to establish org goals, strategies

HRBP for 650+ employees EY GDS. Creating a sustainable and scalable engagement structure and taking responsibility for its implementation. Mentor company leaders, managers, and counselors as they implement the people strategy agenda and engagement activities. Responsible for developing, improving, and supervising other members of the talent consulting team, with a continued emphasis on talent management. Provide insights on personnel issues inside the business unit and give a thorough analysis of business actions and their repercussions. Improve the effective integration of specialized projects and initiatives inside the business unit, such as Performance Management, Talent Transformation, Talent Development, and Reward programmes.

Creates project plans, gathers needs, assigns resources, and works closely with stakeholders to ensure successful project completion. Oversees the VTH Global Mobility Operations & Projects team of 40+ people, effectively managing multinational assignments while cultivating a high-performance culture. Implemented and driven automation initiatives resulted in efficiency savings of 22 FTE, about 35K hours, and over $440,000 in value. Assess deliverables to ensure they meet service levels and quality requirements, and serve as a point of contact for functional concerns. Create maps, project plans, process papers, dashboards, control and mitigation methods, training and course outlines. Hire excellent individuals and manage their budgets, billings, annual agreements, and interactions with stakeholders and clients effectively. Conduct employee performance reviews as per corporate rules and standards. At EY, I made substantial contributions to the BCP projects and served as the floor leader. Participates in leadership meetings and customer calls, providing updates on operational initiatives and projects.

Oversee the operations of the Business Support Cluster, which comprises of around 58 team members. Ensure that KPIs, customer contacts, procedures, personnel management, and financial activities are carried out efficiently. Understand business requirements and plan for effective resource allocation, change requests, and risk management, among other roles. Create maps, project plans, process documentation, dashboards, mitigation measures, training materials, and course outlines. Team performance management should be undertaken on a regular basis in compliance with organizational rules and choices. Create a productive work team through training, succession planning, and promoting a strong company culture, while retaining high-performing employees.

Establish and enforce AON Standards based on KPI and SLA metrics, aligning quality tools and measures for optimal success delivery. Oversee and supervise a team of about 45 colleagues to guarantee that client, process, human, and financial activities are carried out properly. Facilitated trainings for over 30 team members on revised operating procedures throughout benefit process migrations, with a 90% success rate. Create and maintain an executive summary that demonstrates monthly/quarterly success for the leadership team. Conduct monthly performance reviews for all workers in accordance with the company's HR rules. Effective resource management aligned with tasks leads to successful completion of work. Ensuring team alignment with organizational policies and values.

* Generating MIS Reports, SOP Creation, Process Maps, Flows, maintain & adhering the process calendar rigorously.* Conduct process reviews for ensuring strict adherence to the process parameters.* Individually interact with the team as a First point of Contact (SME) in their processing issues and make sure that issues get resolved and everyone in the team is on same platform* Prepare & present various weekly / monthly MIS reports pertaining to process / productivity.* Connect with the Associates and make sure that all the Deliverables are met within deadline.* Associated with several projects (E) JES, ATE, Maestro implementation across the Domain.

* Responsible for complete improvement and enhancement of the Process by using established auditing techniques to retain clients enhance services.* Carry out internal quality audits to assure that allotted locations are in acquiescence with corporate documented procedures as they relate to the Six Sigma standard.* Examine new areas of Improvement & scope of work. Assisting in the launching of Process Maps, to include; documentation of improvement in processes/procedures, training of personnel. Regularly submit executive summary of progress.* Doing Quality Audits and report out the Accuracy to Internal and External Stake Holders.* Managing inventory allocation for the entire cluster & giving reports to the seniors about the team works on a daily basis.* Developing and implementing new Quality Checklist, Quizzes and Surprise Checking while processing, this enhances the Quality of the shop floor into a remarkable way.

* Doing Backend processing of US Based HRO plan benefits (401k plans) like HealthCare (Medical, Dental, Vision, Prescription) & Dependent Care through the transactions on to the Mainframe Supported participants. * Certified from US as Claim Adjudicator & awarded “Claims Guru”.* Achieved all targets with 100% accuracy for 18 months.

Customer Care Associate/Cashiering/Accounts Mgmt.• Product/Sales Support: Assists customers with products and recommendationsand converts them to sales transactions• Communication: Maintains clear and professional communication withcustomers through various channels (phone, email, and in-person)• Payments/Cash Management: Process payments via various payment methods.Ensuring cash register has sufficient change and balance• Processing Returns and Exchanges: Handling returns, refunds, and exchanges• Bookkeeping: Maintains accurate and up-to-date records of all financialtransactions. Support in preparing balance sheets, statements and cash flows.