Senior System Analyst
Current• Coordinated with internal and external teams on all phases of the system lifecycle including requirement gathering, analysis, solution design, development, implementation, integration, testing, training support and maintenance.• Led system problem-solving and troubleshooting, change configurations, and release documentation.• Streamlined the implementation of an upgraded Hillrom Nurse Call system to an outdated hospital unit including contractor management, testing, and commissioning activities.• Expanded process optimization for RTLS duress badges that are used for staff safety involving stakeholders from Security Services and internal ICAT teams.• Integrated a new and innovative live broadcasting solution that allowed multi-faith video readings to be broadcasted through the entire hospital.• Developed technical and workflow solutions for Infection Prevention and Control which improved hand hygiene adherence rates.• Administered Vocera Platform Server, providing access support, system monitoring, analytics and troubleshooting.• Administered RTLS applications: Cetani Activate, Cetani Hand Hygiene, Cetani Temperature Monitoring and Centrak Security Solutions, providing access support, maintenance, monitoring, upgrades, troubleshooting and reporting.
