Managing a Global team of Salesforce Administrators and Business System Analysts to support Sales on all of the systems they use on their day to day!Maintaining the CRM system and ensuring that the system upholds the sales planning processEnsuring that accurate data flow to other internal systems, so leaders can measure the KPIs they need for Forecasting and Sales Planning.Served as adviser in cross functional projects (IT systems and process planning).

Managed all technology Stacks for Sales and Marketing Operations Transformation. Moving from disparate systems and infrastructure to a standard core architecture with consistent, repeatable and compliant processes. Standardized the sales and marketing procurement of contracts, RFPs, Evaluating new vendors and new Processes.

Field Service Manager – Calgary, AB Canada JAN 2013 – OCT 2014 San Antonio, TX USA OCT 2014 – FEB 2016- Directed all projects in Calgary, 3 remote bases onshore and offshore, 2 service delivery managers, 2 maintenance techs, logistics coordinator, facilities foreman, 40 field technicians and 12 drivers.- Responsible for managing all Welltec tractor operations in the region- Provide support to Field Technologist/Engineers, SDM’s and field operations- Develop Welltec personnel competencies and maintain and constantly improve service quality.- Communicate on a regular basis (month end status report) and as needed with the Director of Operations to inform of progress of on-going operations, client activities, competitor activities and job opportunities.- Manage job planning, post-analysis of operations and client service reviews.Accomplishments: Implemented New maintenance Plan and operational logistics and brought up Service quality to 97% (run/misruns) second best in Welltec World Wide in 2013 Developed a New Business for South East Saskatchewan, using Welltec Milling technology to clean out cement stringers in NCS type completions. A business with potential revenue for 2014 of 8MM CAD Designed and implemented a new step ladder progression scheme for engineers Supervised the design, construction and commission of new Welltec operations facility in South Texas Reduced cost, improve efficiency, changed operation structure using six sigma principles to adapt to the new market driven by falling oil prices

- Responsible for ensuring our Field Technologists are delivering services in a safe and efficient manner while meeting Welltec’s high standards. - Professionally advise oil company and service company personnel on Welltec services, equipment and procedures.- Communicate on a regular basis with Field Service Manager to inform of progress of on-going operations in conjunction with client activities and associated job opportunities.- Job planning, post-analysis of operations and client service reviews in conjunction with sales.- Oversee field technologist in their daily duties which includes leadership and development and performing disciplinary actions as required.Accomplishments: Recruited more than 30 techs and drivers to grow the company over 40% YTD. While the rapid growth helped improve the quality service to a 95% job per failure Develop hiring procedures from the selection of candidates to the interview process

Grupo JMResnik is an emerging company created in 2008 in order to develop and help BTL trade marketing promotions and POS items to international enterprises in Venezuela such as Kraft, Bosch, Loreal and Procter & Gamble.- Supervise sales, operations, logistics and customer service personnel- In charge of the administration, legal, new projects and develop new customersAccomplishments: Recruiting of new clients such as KPMG, REVLON and P&G. Opening of a retail store specialized in computers and electronics. Created a supply chain infrastructure to sell P&G all office supplies for 2 plants and their Latin American headquarters in Caracas, Venezuela. Designed and Developed a POP promotion for Crystal Light (Kraft Foods) that sustained a 6% increase in Sales. Coordinated art and graphics creation of all promoters uniforms for effective merchandising (Oreo,Trident, Halls) Worked with Pfizer to implement a Smart Card to track sales of heart disease medicine and patient health Cultivated effective partnerships with sales, Marketing, Finance and Supply Chain Departments Developed manuals to train new sales representatives. Increase of annual gross revenue from 1.9 million Bs (450,000 USD in 2008) to 5.3 million Bs (1.25 million USD in 2010)

- Use extensive specialized knowledge and experience gained in the field as a wireline engineer to train new recruits- Coordinate all activities, schedule, logistics, evaluation and development of assigned class- New Technology training for clients such as Total, BP, Shell, etcAccomplishment: Re-structured the training course for new engineers. Creating an up to date curriculum to follow before the arrival to the training school.

- Lead engineer of 4 Wireline trucks. Supervise 5 engineers and 12 operators.- Manage the maintenance of all Well Head Pressure Equipment of the location- Supervise logistics, wellsite operations and client relations- Perform Wireline Reservoir Evaluation in Louisiana and Texas- Promote and verify that the best safety and environmental practices are conducted at the wellsite- Responsible for $2 million in assets- Manage a crew of 6 operators- Responsible for the quality and safety of the service delivered at the well site- Radiation Safety Officer (2004 – 2006)- BP engineer for high pressure and temperature environments (2004 – 2006)- Promoted to General Field Engineer in Jan 2007- Promoted to Senior Field Engineer in June 2004- Promoted to Field Engineer in June 2003Accomplishments: Created a business plan for a Well Head Pressure Testing and Training facility in Oklahoma City to serve the entire US Land East Geomarket.First successful job Field testing XPT (Express Pressure Testing) in South Louisiana. Organized and modified radiation bunkers in regulation with NRC (2006).