Elijah Sow Email & Phone Number

Washington, Dc, Us

Virginia, United States

Alexandria, Virginia, United States

• Advised CEO, board, and stakeholders on strategy, development, programs, operations, and CRM as a senior team member. • Oversaw strategy, programs, budget, advocacy, human resources, technology, facilities, and other administrative functions. • Managed all CEO-level functions for five years while the position was vacant. • Supervised certification, testing, continuing education, and ethical practices system programs generating $2M revenue. • Directed ethical practices system for grievance adjudication between consumers and sign language interpreters. • Managed planning, technology development, implementation, scalability, and maintenance of the registry CRM database. • Architected and implemented membership marketing, recruitment, onboarding, engagement, and retention. • Oversaw communications plan, message, writing, design, images, digital media campaigns, and website in English and ASL. • Ensured governance and compliance with rules and IRS regulations for a 501c3 nonprofit trade association. • Managed coalitions, affiliates, volunteers, and allied organizations advocating for Deaf, Hard of Hearing, Deaf Blind issues. ➤Select Achievements • Doubled interpreter membership size and revenue growth using impactful marketing, outreach, and advocacy tactics. • Improved inclusiveness by transforming staff from hearing culture to Deaf focused; grew deaf staff from 1 to 12. • Guided team through leadership, culture, policy, and other organizational changes by providing context and support. • Increased team satisfaction and retention by improving training, engagement, peer mentoring, and collaboration.

• Supervised the Center for Assessment of Sign Language Interpretation (CASLI), a 501c6 testing and accrediting Deaf individuals pursuing the Certified Deaf Interpreter (CDI) certification. • Ensured exam consistency, validity, and reliability by directing test creation and delivery with vendor, committee, and SMEs. • Oversaw Test Administrators (LTAs) Network, recruiting, screening, QA testing, and contracting with test sites.

• Managed accounting, treasury, budget, cash management, accounts payable/receivable, tax, forecast, and financial records. • Directed payroll, 401K, bank, general ledger reconciliation, insurance, and month-end close. • Prepared financial information for the CEO, board treasurer, board of directors, external auditors, and the annual report. • Maintained internal controls, policies, procedures, chart of accounts, and financial and audit timelines schedule. • Collaborated with management to provide financial analysis and support for decision-making.

Alexandria, Virginia, United States

• Configured computers, routers, switches, software, and other network devices, ensuring they were operating correctly. • Managed network security by installing and configuring firewalls and other cybersecurity tools to mitigate cyberattacks. • Developed and implemented policies and procedures for technology use, ensuring compliance with industry best practices.

Washington, District Of Columbia, United States

• Oversaw global rooms, meeting, event, and workspace reservation software process and operations for 236,000 employees. • Hired, onboarded, reviewed, mentored, and retained a high-impact team of ~30 multi-disciplined staff.

• Managed hardware and software support. Monitored network to identify and solve issues, ensuring optimal performance.

Master Of Science - Ms, Computer Science

Bachelor Of Science - Bs, Computer Science, Cum Laude