Elham Sayed
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Elham Sayed Email & Phone Number

Team leader Call centre e-finance projects
Location: Cairo, Cairo, Egypt 1 work role 1 school
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Role
Team leader Call centre e-finance projects
Location
Cairo, Cairo, Egypt

Who is Elham Sayed? Overview

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Elham Sayed is listed as Team leader Call centre e-finance projects based in Cairo, Cairo, Egypt. AeroLeads shows a matched LinkedIn profile for Elham Sayed.

Elham Sayed previously worked as Team Leader at E-Finance. Elham Sayed holds Bachelor Of Commerce - Bcom, Accounting And Finance from Cairo University.

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About Elham Sayed

Elham Sayed is a Team leader Call centre e-finance projects.

1 role

Elham Sayed work experience

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  • E-Finance
    Team Leader
    Apr 2017 - Aug 2023 - Egypt
    My experience in tax protect ,takafoul we karama ,jumia support call centre agent work as a trainer for new agents nequpty project training for new informationNeqabty company dec 2020 till now 1-In charge of organizing, inspiring, and managing a group of call center employees.2-Provide updated information to customer service personnel.3- track down and address customer complaints.4-interviewed new agents.5- daily complaints reports.6-… Show more My experience in tax protect ,takafoul we karama ,jumia support call centre agent work as a trainer for new agents nequpty project training for new informationNeqabty company dec 2020 till now 1-In charge of organizing, inspiring, and managing a group of call center employees.2-Provide updated information to customer service personnel.3- track down and address customer complaints.4-interviewed new agents.5- daily complaints reports.6- responses on websites and social media.7- Follow up on payments and refunds with the finance department.CALL CENTER SUPORTER APRIL 2017 till nov 2020 -1 In charge of organizing, inspiring, and managing a group of call center employees. 2- track down and address customer complaints3- daily report on team performance4- Agent for the Jumia call center and support5- Takaful and Karama cash transfer programs’ agent and supporter 6- take difficult calls and deal with the customer Show less
1 education record

Elham Sayed education

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What is Elham Sayed's role at their current company?

Elham Sayed is listed as Team leader Call centre e-finance projects.

Where is Elham Sayed based?

Elham Sayed is based in Cairo, Cairo, Egypt.

What companies has Elham Sayed worked for?

Elham Sayed has worked for E-Finance.

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What schools did Elham Sayed attend?

Elham Sayed holds Bachelor Of Commerce - Bcom, Accounting And Finance from Cairo University.

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