Elham Asiri

Elham Asiri Email and Phone Number

Customer Service Representative @ Car Plus 1
Elham Asiri's Location
Jeddah, Makkah, Saudi Arabia, Saudi Arabia
About Elham Asiri

Elham Asiri is a Customer Service Representative at Car Plus 1.

Elham Asiri's Current Company Details
Car Plus 1

Car Plus 1

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Customer Service Representative
Elham Asiri Work Experience Details
  • Car Plus 1
    Customer Service Representative
    Car Plus 1 Jun 2023 - Present
    Jeddah, Makkah, Saudi Arabia
    -> Providing exceptional customer service by addressing inquiries, concerns, and requests promptly and courteously.-> Handling reservations for luxury car rentals, ensuring accuracy and confirming bookings with customers.-> Managing the check-in and check-out process for rental vehicles, including inspecting cars for any damages and ensuring paperwork is complete.-> Processing payments, issuing invoices, and resolving any billing discrepancies or issues.-> Offering detailed information about available car models, rental terms, insurance coverage, and additional services.-> Resolving customer complaints or issues related to vehicle rentals, ensuring customer satisfaction.-> Answering phone calls and responding to emails promptly and professionally.-> Assisting in sales efforts by promoting additional services such as GPS navigation, insurance upgrades, or extended rental agreements.-> Performing general administrative duties such as filing paperwork, maintaining records, and updating customer databases.-> Collecting customer feedback to improve services and reporting any recurring issues to management for resolution.-> Coordinating with other departments such as maintenance, valet services, and management to ensure smooth operations.-> Ensuring compliance with company policies, rental agreements, and legal requirements related to vehicle rentals.-> Identifying opportunities to upsell additional services or upgrades to enhance the customer experience and increase revenue.-> Familiarizing yourself with the features and specifications of the luxury car fleet to better assist customers in selecting the right vehicle.-> Assisting customers in emergency situations such as accidents or breakdowns by coordinating with roadside assistance and following company protocols.

Frequently Asked Questions about Elham Asiri

What company does Elham Asiri work for?

Elham Asiri works for Car Plus 1

What is Elham Asiri's role at the current company?

Elham Asiri's current role is Customer Service Representative.

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