Direct total store-level operations, which include hiring, training and developing associates. Devise sales goals and forecast, administer payroll expenses, and budget planning. Consistently meet with all department managers to review expectation and discuss merchandise execution. Oversee work-flow, point of sale, customer service, logistics, non-sell areas, and store communications.• Persuasive, solution-oriented communicator with high effective motivational skills.• Ability to assemble talented teams and devise effective recruiting strategies, coupled with strong problem-solving skills.• Thorough understanding of the importance of accurate, detailed plans and execution.• Co-manage store operations with yearly sales volume in excess of 13 million.• Coordinate store weekly schedules.• Strong working knowledge of business analysis. • Ability to efficiently and profitably manage day-to-day individual business operations.

Merchandise Execution Manager: Supervise, hire, train, and develop successful support teams for a $30 million retailer. Lead employees to achieve company objective in the areas of Store development, and store support. Ensure desired company results in the area of customer service, profitability, human resource, training, merchandising and visual presentation. Monitor complete store environment.•Able to reach and exceed Credit Solicitation Goals set by the corporation.•Responsible for planning and executing JCPenney Westminster 2011 store wide 3.5 million dollar renovation.•Oversee a team of more than 300 employees•Supervise personnel to achieve accurate production.•Coordinate store weekly schedules.•Led, motivated, and optimized teams through performance management and targeted selling programs.•Oversee all store environments including visual, replenishment, restock and store recovery to see that the store is always customer ready

Assistant Store Manager: Ensured corporate goals were met and exceeded, focusing on merchandising, visual presentation, customer service, staff development, and profitability.•Drove sales gains by improving merchandising, customer care, and staff training.•Achieved and maintained high customer service, and credit solicitation scores for the company•Emerged as a high potential Store Manager with in the district.

Service and Training Manager: Supervise, hire, train, and develop successful teams. Lead employees to achieve company credit solicitation goal, receiving district recognition. Ensured corporate goals were met and exceeded, focusing on merchandising, visual presentation, customer service, staff development, and profitability.•Achieved and maintained high customer service and credit solicitation scores for the company.•Helped coached, train various associate within the district to achieve higher credit solicitation results.•Created and implemented employee recognition programs.•Coordinate store weekly schedules.