• Guided an average of 5 prospective tenants weekly on property tours• Prepared, distributed, and processed leasing paperwork to ensure compliance with procedures• Serviced current tenants by providing swift response time to requests• Produced video tours to promote available units• Created social media content to highlight apartment features• Assisted in administrative tasks, such as organizing apartment availability in Excel

• Handled high-volume and high-stress environments by serving over 15 tables simultaneously• Served large parties of 60+ guests• Trained new staff members on restaurant procedures and standards • Adapted to a new kitchen staff and menu, working as the primary server during this transition period.

• Awarded the President’s Cup by the University of Maryland; dignifying the chapter as the campus’s most prestigious• Fostered relationships with the following stakeholders: The University of Maryland, Sigma Alpha Mu Headquarters, Sigma Alpha Mu National Property Management, The Inter-Fraternal Council of the University of Maryland, The Sigma Alpha Mu - Sigma Chi Alumni Network• Led 30 weekly chapter meetings, provided updates from chairmen, and discussed both upcoming operations and legislation• Managed the rent collection, landlord communication, market research, property evaluation, for fraternity housing operations• Efficiently coordinated the move-out process from two houses and the move-in to another within one month

• Led closing procedures and supervised team members in completing cleaning tasks, restocking supplies, shutting down equipment, and locking up the restaurant• Handled high-volume cash transactions during busy weekend mornings as the cashier• Prepared sandwiches as a line cook in a fast-paced environment.