Artificial Turf

Ensured franchise operator compliance. Oversee sales, business development and operations of franchise system • Oversaw Profit & Loss, Sales, Collections and Risk Management. Provide financial analysis to identify the strengths and weaknesses in business models and new business opportunities. During my 10 year tenure I've earned promotions following superior performance and demonstrated ability to quickly learn and master complex concepts. Advanced from Security Expert to Marketing Analyst/Business Development to Collections Supervisor to Call Center Supervisor when lead to current position of General Manager of Operations. Coordinate and manage staff performance to maximize customer satisfaction, operational efficiency and business profits.

Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques. Improved efficiency of daily operations through better strategic and tactical planning, improved quality control standards, enhance marketing and stronger systems management in all departments.

Negotiated purchase prices and explained sales, warranty and optional products. Increased overall quality of used inventory through effective trade-in and auctioning policies. Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.