Eli Castillo Email & Phone Number

New York, NY, US

Managing Airbnb listings, including creating compelling descriptions, optimizing pricing, and coordinating bookings.Communicating with guests before, during, and after their stay to ensure satisfaction and address any concerns.Coordinating cleaning and maintenance schedules to maintain the property's cleanliness and functionality.Handling guest inquiries.

Demonstrated expertise in training new team members on customer service protocols, product knowledge and best practices, contributing to the continuous improvement of service quality within the organization.Collaborated with internal teams such as underwriters, claims processors, and sales representatives to address customer needs comprehensively and.

Columbus, Ohio, US

Engaged with customers in a friendly and professional manner, actively listening to their needs and offering personalised recommendations.Demonstrated product knowledge and familiarity with Victoria's Secret's latest collections, promotions, and offerings to enhance the shopping experience.Assisted in maintaining a visually appealing store environment by.

Translate for employees and customers from English /SpanishGreet and welcome clients with a warm and friendly demeanour, creating a positive first impression and ensuring a welcoming atmosphere.Manage a multi-line phone system, answering inquiries, scheduling appointments, and directing calls to appropriate staff members efficiently.Coordinate client.

Boston, Massachusetts, US

Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes college-level courses, professional training, and a six-month internship.Selected from a competitive candidate pool of 300 applicants based on academic ability and commitment to professional development

Evanston, IL, US

Crafted, oversaw, and scrutinized reports utilizing cutting-edge management software.Delivered proactive administrative assistance encompassing call management, logistics, document reproduction, badge creation, and inventory oversight.Provided pivotal support for bespoke initiatives as required.Meticulously matched receipts with corresponding project codes.

Operated a cash register and processed customer transactions accurately and efficiently in a fast-paced retail environment.Provided exceptional customer service by greeting customers, addressing inquiries, and resolving issues promptly to ensure a positive shopping experience.Managed cash drawer, including counting cash, processing credit card.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Associate'S Degree, Business Administration, Management And Operations

High School Diploma