I'm a seasoned leader with a proven track record of driving significant growth and revenue. I've successfully led teams to achieve increased client satisfaction through lowering cost, increasing value, and reducing overall time to value.I've spearheaded the transformation of traditional software delivery models into high-growth, scalable SaaS solutions. Over the past decade, I've led teams through successful transitions from on-premise to cloud-based delivery, resulting in increased efficiency and customer satisfaction.I've also successfully transformed teams of internal individual contributors into high-performing, collaborative teams leveraging Service Delivery Partners (SDPs) and Channel Delivery Partners (CDPs).I thrive in intense and demanding environments and have successfully navigated through such situations. Currently, I reside in Charleston, SC, and I am excited to make an impact in my next venture.
Listed skills include Customer Service, Loans, Leadership, Customer Satisfaction, and 17 others.