Eli Finkel Email & Phone Number

Indianapolis, Indiana, United States

Indianapolis, Indiana Area

Identify source data reports from multiple client reporting platforms and to build data models to import data into DMA systems to use in the preparation of sales and use tax returns. Additionally responsible for documenting the compliance process and procedures of each newly on-boarded client and to establish guidelines for tax credits and notice handling with different state and local jurisdictions.

Carmel, Indiana

Flexed between Checkout, Store-Pickup and the Customer Service desk where I was accountable for driving positive NPS (Net Promoter Score) results through effective customer interactions by addressing any issues and providing solutions both timely and accurately. Was responsible for maintaining professional lines of communication with both my peers and customers to serve as a trusted adviser with the technology and services sold by Best Buy.

Delafield, Wi

Served as the Geek Squad Department's liaison between clients and with different Service Centers nationally throughout the U.S. I was responsible for the training of new Geek Squad Agents on the systems utilized as well as the face to face interactions with clients. Additionally, I was responsible for tracking the Department's performance metrics and created reports to mitigate unnecessary financial losses.

Indianapolis, Indiana Area

Worked directly with potential customers in performing "cold" sales and scheduled routine maintenance checks for current customers. During my time with Closure Systems International, I was responsible for researching and analyzing the equipment sales of customers and created a report that allowed other employees to access customer records in one compiled document.

Indianapolis, Indiana Area

Assisted Professor during experimental labs and experiment set up as well as conducted a formal study table for students