Eliah Gerneth Email & Phone Number

Lomma, Skåne County, Sweden

StickerApp offers a wide range of sticker solutions, prints them to the highest standard and distributed them globally. As a member of the Graphic & Customer Support Team, my responsibilities include (but are not limited to):- Customer Support Lead in the DACH-region for both B2B and B2C. Support in all European markets.- Order management and prepress: order quality assurance and preparation of print files (adobe photoshop, illustrator)- Translation of website content and marketing communications to German- Shipping Management: supporting the shipping department as a conduit between customer and carrier, manual and split shipments, and more

Malmö, Skåne County, Sweden

Funct is a SaaS venture that transforms business needs into web-based solutions and delivers professional services for a digital world (e.g. in the form of B2B communication platforms) to clients worldwide. During my time at funct in various positions, I - served as a communicator between customers and internal teams and supported case teams through their project's lifecycle- set up and managed site content in WordPress- conducted web traffic analytics (slimstats, matomo) and supported the SEO lead- wrote technical documentation and internal guidelines (Confluence, SharePoint)- wrote tutorials and managed the customer knowledgebase- conducted manual QA testing of new service features in close collaboration with funct's developers

Flensburg, Schleswig-Holstein, Germany

Munich, Bavaria, Germany

Master Of Arts - Ma, Culture, Language, Media (Ksm)

M.A. Thesis Title: "The Visual Language of Cosmic Horror: True Detective, Uzumaki, and Bloodborne", a media-linguistic analysis of how.

Bachelor Of Arts - Ba, English Literature And Linguistics

B.A. Thesis Title: "Scottish identity in the works of Irvine Welsh", discussing how Welsh portrays the Scottish working class.

No Degree, Media Informatics And Communication Studies