Software Development Manager
Current- Managed six people on a backend services team and a mobile application team. Both teams were platforms for other services and applications to build on in GCP.
- Provided technical support, troubleshooting, and communicated feature designs and descriptions to other internal teams and enterprise partners as a supporting subject expert.
- Used monitoring tools like Datadog and Firebase, as well as building internal auditing tools, for checking customer data and release monitoring to deliver high quality software.
- Roadmap creation, team outings, and work stream optimization. Worked to create career goals, coaching, andmentorship positions, including professional development and training.
- Ran queries on data lakes of customer events, drawing critical analyses to determine product direction, timelines, and scoping of MVPs for core products.
- Maintained a high level of product quality with monitoring, automation, and CI/CD, with less than 10 reverts/fixes in 2 years. Recovery time from production issues was typically less than 30 minutes.