Learning And Development Specialist
CurrentInnovation and Foundation Competencies Team- Develop and manage learning interventions for the public sector (e.g. identify learning needs, design curriculum, develop workshops) in areas such as innovation, human-centred design and process improvement, written communication, interpersonal communication, career development- Develop learning interventions for virtual and/or hybrid modes of delivery when appropriate- Design learning resources (e.g. e-learning, case studies) to supplement the existing curriculum- Work with subject matter experts and trainers to shape the course content, curriculum and learning outcomes- Assess and monitor the impact and effectiveness of learning interventions at the individual learner and/or organisation level- Partner public agencies to develop and customise L&D interventions to support their developmental plans- Contribute to market intelligence gathering and research in L&D to keep learning interventions abreast of future trends and developmentsConsultancy- Lead and/or manage consultancy projects (includes L&D, human-centred design, process improvement projects) with public agencies to support their transformation efforts- Develop recommendations to improve agencies’ transformational efforts e.g. enhancing service delivery to citizens- Manage stakeholder relationships and project progress within budget and timelines