Eli Rivers Email and Phone Number

Graduate assistant for the SLU College of Arts and Sciences. My main duties were to do basic clerical duties for the college, to help determine if students met criteria for degree conferral upon graduation, to research academic probation both as a whole and at our peer institutions, and to research potential probation policy changes for the college.Responsibilities:- Audit student transcripts for core requirements.- Confirm degree conferral eligibility status for graduating students.- Upload documents to AppXtender for interdepartmental organization.- Read and summarize current academic literature on academic probation.- Read and summarize peer institutions' probation policies.- Report findings to my supervisor in a digestible format and in a timely fashion.- Answer voicemails left for the office phone.- Monitor the college e-mail inbox.- Send "Care and Concern" emails to professors on the behalf of students going through personal issues that may affect attendance.

Skills: - Kronos timekeeping- Excel formulas and spreadsheet management- SAP ERP for entering labor costs- Microsoft Access database management and data entry- Microsoft Teams for communication with floor supervisorsResponsibilities: - Analyze the reconditioning department floor supervisors' labor reports and Kronos reports with Excel formulas and pivot tables.- Enter labor report data into SAP ERP software.- Enter data into a Microsoft Access database, generate reports based on the data, and email out the reports to supervisors and the VP of Operations.- Use Kronos to manage time cards for about 250 employees daily.- Create a daily attendance report based on the Kronos data and email it out to the floor supervisors for verification of absences and tardies.- Enter vacation requests and missing punch forms into Kronos.- Manage the filing systems for vacation requests and missing punch forms.- Fill out missing punch forms for employees and send them out to supervisors for signatures.- Listen to the call-out line's voicemails and mark any related absences or tardies excused.Extra tasks I kept up with:- Continue to visit HR to help maintain their filing systems after my temp assignment there had ended.- Help the warehouse office accountant in auditing SAP posting records.- Ensure the Microsoft Access database's fields used for analysis are all accurate and up-to-date.

This was a Robert Half staffing agency assignment.Skills: - I-9 Section 2 completion- Kronos timekeeping- Explaining policiesResponsibilities: - Answer the HR help window questions and help employees understand basic company policies.- Help maintain accurate and organized personnel and medical files for each employee.- Use Kronos to resolve time card issues, calculate attendance points, troubleshoot employee badge problems, and calculate vacation time remaining for an employee.- Ensure employees have the correct labor codes, schedules, ID numbers, and base wages entered in Kronos.- Fill out Section 2 of I-9 forms.- Check the HR drop box daily and give each item inside to the appropriate person.Extra tasks I kept up with:- Attend each orientation to continually refresh my knowledge of the basic policies employees may have questions about.- Review Kronos data every few days to look out for employees who may have had their information entered incorrectly.- Ask each member of HR if there was anything they needed help with several times daily.

This was a Robert Half staffing agency assignment.Computer Skills:- Excel for spreadsheet formatting and data entry- Microsoft Teams for collaboration and chatting with team members- Cisco Jabber for answering phone calls and listening to voicemailsResponsibilities:- Manage the Excel spreadsheet for tracking all current and archived COVID cases.- Answer the phone for the COVID hotline, including taking triage calls.- Answer emails in the COVID Team email inbox regarding new COVID cases, updates to existing COVID cases, and questions for the COVID Team.- Ensure employees fully understood the Pandemic Contingency Plan policy and what they must do to be eligible for contingency pay.- Advise employees on whether they must stay out on COVID Leave or not.- Orchestrate the return-to-work process for individual employees on COVID leave, including regular follow-up calls for each employee.- Advise branch managers and district supervisors regarding if an employee is eligible for contingency pay and when an employee can return to work.- Mediate between branch managers, district supervisors, and individual employees when issues arose, especially regarding contingency pay disputes.- Compile detailed timelines of all communications with employees on COVID leave.- Work with the IT team, the Payroll team, and various members of HR in other roles via Microsoft Teams, phone, email, and face-to-face conversation to help both the employees and their supervisors follow proper procedure.

Clemson University Marketing Department, Research Aide (Spring 2018 through Spring 2019)- Recruited participants for an EEG study and coordinated their time slots- Trained in putting EEG headset on participants - Practiced working on morale when keeping participants engaged in the study- Developed public speaking skills in presenting a poster at Hispanic/Latinx Voices in Academia 2018 event (October 2018)

Clemson University Psychology Department, Research Aide (Fall 2018)- Became competent at working with participants by running experiments involving driving, distraction, and pedestrian conspicuity- Ensured participants understood all directions before beginning the experiment

Medical University of South Carolina Neurology Department, Research Aide (Summer 2018)- Organized and entered data into an Excel spreadsheet- Used thoroughness and attention to detail in double-checking the previous data entries- Showed fast learning skills in learning surgical techniques for rats

Rita’s Seaside Grille, Hostess (Summer 2017)- Built communication skills by answering phone calls and taking messages for managers- Acted as a mediator in tense situations between managers and servers- Used customer service skills to manage reservations