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With hands-on experience as a Product Owner and Specialist across various teams in a B2B2C environment, I bring a strong focus on customer needs paired with solid technical understanding. Skilled at bridging the gap between user expectations and R&D realities, I’m passionate about shaping products that solve real frustrations while aligning with business goals.
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Product SpecialistAudiocodes Feb 2016 - Jul 2023• Product Strategy: Created performance benchmarks and derived action items to guide product improvements to guide product development and align with strategic KPIs.• Customer Focus: Ensured product specifications according to client requirements with a customer-centric approach.• Cross-Functional Team Collaboration: Drove product integration and improvements by working closely with R&D teams.• Stakeholders Management: Influenced tool selection decisions by leading POC acceptance processes and engaging with managers, and aligning with product roadmap goals.• Feature maintenance: Maintained features related to benchmarking and performance through systematics processes using Jira CRM.• Data-Driven Decision Making: Guided product development improvements using performance data and advanced testing tools.• Technical Expertise: Enhanced product quality through specialization in IXIA and automation scripting. -
Product Owner – Professional Services DepartmentAudiocodes Jan 2015 - Jan 2016• POC Execution & Adoption: Drove product adoption through POC delivery, customer engagement, and training, contributing to KPIs linked to business development and product integration.• Market Insights: Integrated customer feedback into product roadmap by collaborating with R&D and product managers.• Customer Success & Support: Delivered Tier 3 support and high-level training to improve client satisfaction, directly impacting KPIs for customer success.
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Software Qa EngineerAudiocodes Mar 2011 - Dec 2014• Test Development: Ensured product reliability by developing and automating tests for networking features.• Protocol Expertise: Improved products by working on routing protocols such as RIP, OSPF, and BGP.• Collaborative POC Execution: Led to successful purchases by conducting POCs with customers.• Internal Training: Enhanced product knowledge within the company by training FAE and Presale teams.
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Activation EngineerSkyvision 2006 - 2011Hod Hasharon, Center District, IsraelHighly skilled and motivated Activation Engineer experience in the field of IP connectivity by VSAT (satellite receive / transmit) sites - RF and IP. Proven expertise in implementing and optimizing various systems and technologies, ensuring seamless functionality and user satisfaction. Possesses excellent problem-solving abilities and a strong technical aptitude, combined with exceptional communication and interpersonal skills. Dedicated to delivering top-notch service and driving customer success through efficient activation processes.
Eli Levi Skills
Eli Levi Education Details
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Product Management -
Electrical And Electronics Engineering
Frequently Asked Questions about Eli Levi
What is Eli Levi's role at the current company?
Eli Levi's current role is Product Manager | Led Successful POCs and Improved Product Quality | Stakeholder Interaction | Agile Methodologies | Customer-Centric Approach.
What is Eli Levi's email address?
Eli Levi's email address is el****@****des.com
What is Eli Levi's direct phone number?
Eli Levi's direct phone number is +173246*****
What schools did Eli Levi attend?
Eli Levi attended Product Experts, Afeka Tel Aviv Academic College Of Engineering.
What skills is Eli Levi known for?
Eli Levi has skills like Voip, Product Management, Ip, Wireless, Strategic Partnerships, Voice Over Ip, Sip, Telecommunications, Mobile Devices, Integration, Business Development, Ethernet.
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