Experienced Implementation Manager with a demonstrated history of working in logistics and tech startup spaces. Skilled in community health, community outreach, project management, peer leadership, and communication. Working professional with a Bachelor’s Degree focused in Public Health Studies: Community Health Education from Portland State University.
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English TeacherYeongju Elementary SchoolUnited States
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Manager - ImplementationsJones Software Jul 2023 - Present -
Implementation Manager Team LeadJones Software Jan 2023 - Jul 2023 -
Implementation ManagerJones Software May 2022 - Jan 2023 -
Implementation ManagerConvoy Inc Jun 2021 - May 2022The implementation Manager administers operational success for a portfolio of customers from the time shipment one is tendered until they are ready to move into their permanent operations team. They are the face of Convoy for all day-to-day work that needs to be done in order to ensure operational success. -
Senior Customer Experience SpecialistConvoy Inc Mar 2021 - Jun 2021Seattle, Washington, United StatesSr. Specialists support the operational success of their assigned shipper(s) through problem solving, process improvement, and collaboration with peers, leaders, and cross functional counterparts. Proactive communicators and confident self-starters who thrive working independently and in a team setting. -
Customer Experience SpecialistConvoy Inc Feb 2020 - Mar 2021Seattle, Washington, United StatesManage daily operational work and communicate with carriers, shippers, and other business partners to drive shipment success. Track and analyze carrier locations, troubleshoot load escalations, and prioritize work to assure accuracy and productivity. -
ConciergeSuna Solutions Feb 2019 - Aug 2019Portland, Oregon AreaVia the Suna Solutions temp agency I was assigned to Hassalo on Eighth, a residential property. There I acted as part of a team to provide excellent customer service to residents, their guests, to corporate tours, and to couriers. I remained flexible when determining which buildings on property have the highest need. Facilitated move-ins/outs, filed, assisted in the completion of inspection paperwork, made reservations, and delegated tasks to the appropriate teams. Worked with couriers to receive and securely store packages. As well as working with property security to maintain a safe environment. -
BaristaStarbucks Apr 2017 - Feb 2019Portland, Oregon AreaProvide optimal customer service specific to each customer. Work as part of a team to maintain peak performance and maintain high standard of store cleanliness. Flexibility on the floor to change positions as needed. Excellent beverage making skills. Cash handling. Ability to perform well under pressure in chaotic environment. Remain dedicated to making the moment right for all customers. -
Volunteer CoordinatorPortland State University - Queer Resource Center Jun 2016 - Jun 2017Manage the center's volunteer program and facilitate numerous steering committees for community-wide events. Develop training materials for new volunteers and staff members. Fully onboard new students into the volunteer program. Participate in campus fairs to promote resources on behalf of the QRC.
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Advisory Board MemberStudent Health And Counseling (Portland State University) Jun 2016 - Apr 2017This advisory board through Student Health and Counseling (SHAC), Portland State's healthcare center.
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SenatorAssociated Students Of Portland State University (Aspsu) Jun 2016 - Feb 2017This senator position is a part of student body government on campus. Through this position I served as a member of the Oregon Student Equal Rights Alliance (OSERA) board, which is a subcommittee of the Oregon Student Association (OSA) and the Multicultural Affairs committee.
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Advisory Board MemberPortland State University Sep 2015 - Jun 2016Member of the advisory board for the Student Community Engagement Center (SCEC). -
Administrative StaffPortland State University - Queer Resource Center Feb 2015 - Jun 2016Responsible for greeting students and staff that enter the resource center. Responsible for providing community specific resources to students in the center. Managing the center's main phone line and making internal transfers. Participating in multiple event planning committees.
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Administrative AssistantBiofoot Reflexology And Massage Jul 2012 - Aug 2015
Eli Matz Education Details
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Senior -
College And High School Credit -
Estacada Early College Academy12
Frequently Asked Questions about Eli Matz
What company does Eli Matz work for?
Eli Matz works for Yeongju Elementary School
What is Eli Matz's role at the current company?
Eli Matz's current role is English Teacher.
What schools did Eli Matz attend?
Eli Matz attended Portland State University, Portland Community College, Estacada Early College Academy.
Who are Eli Matz's colleagues?
Eli Matz's colleagues are Bernardo Costa, Olga Beltran, Rafael Barbosa, Dima Shalaev, Nita Sain, Liad Beladev, Andressa Azevedo.
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