POLI 378 | International Conflict-Helped class of 30 work through literature on why interstate warfare occurs-Meticulously graded midterm & final, accounting for ~35% of student’s final grade, ensuring qualitative standards were met- Assisted professor with various daily classroom necessities

- Supervised a security division of 30-40 officers, supervising their daily work and ensured that proper security procedures were followed.- Created a detailed, 70+ qualification test for control room duty, ensuring that all guards working with control room shifts understand all necessary security procedures in the museum and are qualified on the use of C-Cure building security management software, raising quality standards.- Trained new officers on how to relate information to police dispatch and first responders in case of emergencies.-Ensured Training Officers maintained a minimum standard of quality when instructing new hires.- In response to the COVID-19 pandemic, oversaw implementation of structural and procedural changes to the Security division’s role in the daily operation of the museum by instructing officers on revised roles and positions as well as new procedures to limit the spread of COVID-19.- Also in response to the COVID-19 pandemic, oversaw rapid changes to scheduling due to reduced working hours and available manpower; maintained 80% coverage despite a 50% drop in available guards.- Worked directly under a sergeant of BYUPD to coordinate day-to-day operations of the museum security department and ensure quality of new officer training.

- Trained new hires in all museum security procedures, including officer conduct while guarding galleries and interacting with patrons, proper radio etiquette, and workplace expectations.- Helped organize, coordinate and conduct training meetings on museum security procedures for school shootings, bomb threats, unattended and suspicious packages or bags, and first aid.- Related information from supervisors and head of security to larger body of security officers.

- Responsible for the protection of art and other property valuing in 100,000s or 1,000,000s of dollars.- Accountable for safety of museum staff and patrons, acted as first line of warning for first responders.- Trained in emergency response procedures, including fire and earthquake evacuation procedures, school shooting procedures, and relating relevant medical information to first responders.- Became accustomed to working alongside law enforcement and other first responders.