Lead a team of T-Mobile trainers to ensure that we are setting our new hire employees up for success. Working with both our sales and operations directors to develop new curriculum to drive the business forward.

T-Mobile National Trainer for Mobile Store Operators. Provided virtual trainings for all company employees, from new mobile associates up to tenured store leaders. Developed new training curriculum to drive both sales and operations. Drove knowledge transfer across the entire company.

Retail Training Store Manager for the New England North district for T-Mobile/Mobile Store Operators. Managed both sales and operations for my location, while also hosting training and facilitating sales floor activities for multiple locations.

Device Specialist at the Amazon Kiosk in the Natick Mall. We were the face of all Amazon brands to the public, allowing them to get a feel for the different products they normally could only see online.

Multi-unit market manager, driving sales metrics in 4 locations