Our product has been family owned and American Made since 1985. We have been helping babies, kids and adults alike keep their skin healthy and moisturized for over two decades.

GNB Partners designs full systems: electrical, mechanical, and software. Innovative solutions, on-time and on-budget.

Collaborate with all directors to establish departments, procedures, and strategies. Facilitate development of system of record and deployment of SaaS applications such as CRM, Microsoft Office, accounting software, and HRIS. Collaborate with the HR director, COO, and CEO to develop the company's handbook and policies. Classify all expenses and accounts, analyze charges and trends, and establish P&L for all three company entities with finance director. Analyze department expenditures and create purchase approval procedures. Develop best practices, policies, financial governances, communication standards, and customer expectations. Perform regular audits of all departments and procedures to identify flaws, improvement opportunities, and pain areas, collect data, and obtain helpful insights from the team. Identify and pursue potential partners for affiliate programs; recruit, train, and onboard affiliates to use industry and company systems. Joined as the company's fourth employee in the US and contributed to expansion to 120 people globally; conducted interviews for, and recruited, the organization's top executives including the directors of sales, HR, IT, SEO, finance, and customer experience.Led team to attend industry-specific conference for first time in business history, resulting in two-month ROI.

•train new team members about company policies, strategies and Salesforce data entry and reporting •provide assistance to network of dealers and fleets in addition to thousands of end users via phone and email communications•support outside sales and territory managers with dealer, fleet and owner operator challenges and issues•answer inbound sales, financing, trouble shooting, and general inquiry calls from dealers, fleets and customers•actively search and pass on to sales team potential fleet and new dealer sales opportunities•use Salesforce on a daily basis to collect and record data•use Salesforce to provide reports to managment•utilize Twitter and Facebook to promote products and company•setup new dealers internally, help prepare first PO's, schedule onsite training, and provide new customer support•setup third party financing/leasing for our customer base•worked together with our finance team to streamline the financing process•work with finance team and dealer network on a daily basis to meet monthly and quarterly goals•plan and organize major trade shows across the country. responsible for hotels, booth delivery, group outings, final paperwork, union requirements, etc.

• ensure the 25 dealers in my territory are fully stocked with parts and product• perform quarterly business reviews with dealers to forecast sales and establish sales commitments • provide support to our dealer network to establish new fleets for servicing and new product sales • resolve any issues or escalations that dealers and/or fleets are experiencing • present and explain new products to customers and fleets • pin point geographical areas in my territory where product presence is needed

• primary point of contact for all of our international customers and provided support for sales orders• created order entry instructions for multiple processes used to train new employees• worked with counterparts in EU to count stock in a bonded warehouse • arrange shipments between our manufacturers in Asia and warehouse in the EU and US• train new employees on functions of order entry and how to interpret international PO's• coordinated shipments with our warehouse in the US to customers domestically and internationally• Shipped product in and out of both bonded and non-bonded warehouses internationally• Created shipping documents using the COO and Form A provided by our manufacturers• Worked with multiple shipping sources including UPS and DHL• Attended "​ The Mechanics of Exporting" class led by an experienced UPS representative• Operated in the ERP system Great Plains

• provide customer support to techs in the field and nationwide dealer network• guide customers through a leasing process to help them enroll in a payment plan• fulfill orders and warranty claims by using multiple systems to ship parts out of our warehouse• coordinate dealers with clients nationwide