Eli Smart Email & Phone Number

Farmington Hills, Michigan, United States

Responsible for Quality Assurance testing, operational effectiveness, design effectiveness and reporting.

Farmington Hills, Mi

Internal auditing of both people and processes within the underwriting and funding functions of TD Auto Finance.

Farmington Hills, Mi

Protecting our risk model by only taking risks we can understand, ensuring compliance with our auto loan underwriting guidelines and continuously improving my team and our processes. • Promoted from Credit Investigator to RCA II with 24 months after training• Dual role mastery (CI and RCA) within 12 months after training• Developed and trained new RCA’s in multiple offices nationwide

Farmington Hills, Mi

TD Auto Finance is the automotive finance division of TD bank. In my current role I protect the integrity of our risk model by ensuring compliance with our underwriting guideline and assisting in the loan underwriting process. Specifically I, 1.) Resolve funding issues with our dealer customers. 2.) Educate our dealerships on our auto loan underwriting policies 3.) Decision pending consumer auto loan applications based on our underwriting guidelines and business requirements.

Southfield, Mi

• Promoted from Analyst to Senior Analyst within 1 year of employment• Consistently ranked in the “Top 3” in the Senior Analyst Monthly rankings• Team (West Coast) performed in the 90% percentile in funding speed and compliance

Torrance, Ca

• Promoted from Customer service representative to regional management trainee• Promoted from management trainee to team lead, Corporate Customer Service• Assisted management in launch and full implementation of “Ask Toyota” .

Master’S Degree, Accounting, 3.8

Activities and Societies: Beta Gamma SigmaGraduated 05-05-2015

Masters In Business Administration, Business Administration, 3.7

Activities and Societies: Beta Gamma Sigma

Bachelors Of Science, Sociology

Activities and Societies: Alpha Phi Omega