- Spearheaded a program to promote sharing new ideas that could disrupt the status quo, using three core elements: a series of skill-centric courses and discussions; an internal social platform; and a process for escalating contributions to leadership for sponsorship and execution- Provided strategic direction for programs based on organizational objectives, regularly briefing executive leadership on performance, leveraging target metrics and data analysis to identify programmatic strengths and deficiencies- Collaborated with internal and external staff, stakeholders, and teams to gather requirements and develop a strategy for aligning technical solutions and agile methodologies with business, programmatic, and IT project management frameworks- Led all technical aspects of procurement to replace the compliance hotline and case management solution—conducting interviews, writing requirements, developing candidate scorecards, and advising sponsors on candidates that aligned with immediate needs and strategic priorities- Contributed to the procurement of SaaS intellectual property management solutions, two Jira Service Management portals, an external regulatory updates portal, and multiple SharePoint and MS Teams team/channel configurations- Proactively initiated process and system improvements in alignment with business needs, working in partnership with executive leadership to execute critical development projects- Organized, and created content for a peer-led small-group learning program that ran from 2016 - 2020, disseminating information and facilitating discussions to 100 participants on professional development topics—leading to recognition from executive sponsors and participants praising the excellent program structure and material offerings- Provided hands-on leadership and support for the implementation of a SaaS e-billing and matter management solution

- Conducted in-depth, open-source research and data analysis—logging, interpreting, and reporting findings before recommending to senior leadership the appropriate next steps for handling information exposure incidents- Safeguarded process improvement efforts by conducting regular quality and compliance audits and recommending methods to mitigate discrepancies in existing practices- Supported the protection of assets, flagging potential threats and tracking investigative metrics, trends, and findings on behalf of the team leader and General Counsel to inform future decision-making and the development of legal frameworks- Reviewed legal documents to ensure accuracy prior to processing and identified discrepancies before taking appropriate corrective action

Manage content for matters and cases from inception through archival; draft annual report to Congress; provide pre-trial discovery and trial support.

Perform legal and factual research and analysis; draft substantive filings; coordinate automated litigation support; provide case management assistance; provide litigation support to trial teams before, during, and after trial; process FOIA requests.