Visitor Experience Manager
Denver, Colorado, United States
Effectively manage three vital aspects of Kirkland Museum, admissions, museum store, and volunteers. Manage a team of seven staff including hiring, training, scheduling, bi-weekly payroll, and maintaining smooth day-to-day operations.Lead with a firm yet approachable and clear tone.Create, present, and adhere to the museum store, admissions, and volunteer yearly budgets. Collaborate across departments to ensure messaging and programming run smoothly. Including… Show more Effectively manage three vital aspects of Kirkland Museum, admissions, museum store, and volunteers. Manage a team of seven staff including hiring, training, scheduling, bi-weekly payroll, and maintaining smooth day-to-day operations.Lead with a firm yet approachable and clear tone.Create, present, and adhere to the museum store, admissions, and volunteer yearly budgets. Collaborate across departments to ensure messaging and programming run smoothly. Including overseeing events, creating activities, handouts, and educational material. Oversee group tour scheduling, payment processing, and visit follow-ups. Cultivate and steward relationships with guests, and peers in the industry.Open and close galleries five days a week, including the first count of drawers and daily deposits. Ensure teammates are representing the museum accurately and appropriately.Maintain inventory of museum store, including new purchases and consignment agreements.Oversee volunteer coordination, training, and appreciation events during and outside regular museum hours. Create training and educational material for guests, employees and volunteers in partnership with curatorial and education department Show less