- Conduct intake & referral- Casework and counselling — using play & sand in Gestalt Play Therapy to engage clients- Currently embarking on Gestalt Play Therapy certification- Community work- Spearheaded Family Day Carnival for staff and family

Specialises in balloon sculpting and decorations

- Doing community work with residents, such as partnering residents to organize Chinese New Year oranges distributions, Christmas block party, and Goodwill Lunch- Initiated and piloted 2 sessions of “Train the trainers” cooking sessions with residents by tapping on their strengths- Working with volunteers for events and rations distributions- Pivotal in helping with the setup of 414 Commmunity Hub- Managing the administrative and operations of 414 Community Hub- Supporting social workers with programmes’ admin and logistics- Assisting with administrative duties at FSC, like managing phone calls and attend to clients’ enquiries- Learning to conduct intake and referrals (I&R) at FSC - Learning to use SSNet system to key in I&R information

- Learnt to do casework face-to-face and via Zoom- Learnt to manage enquiries and intake- Learnt to do case recordings and ACPs on SSNet system and writing of social reports- Support clients and social workers by sourcing and obtaining resources for them- Conducted a session on protective behaviours- Gained exposure to sight and assess children- Gained exposure to different types of cases by observing case sessions conducted by different social workers- Supporting social workers by accompanying them for home visits

- Planning and developing meaningful and stimulating programmes for clients in Maintenance & Dementia daycare.- Partnering with external agencies (i.e. NHB, Sage) to organise interesting programmes for clients.- Empowering clients through activities such as fundraising, so as to let them know that their contributions are not limited by their mental and/or physical conditions.- Certified HAPPY exercise trainer.- Piloting new programmes for seniors.- Manage weekly meal requests of clients.- Conducting initial assessments for new referrals.

- Handled phone calls and walk-in patients’ enquiries- Learnt to assess patients for downgrading and financial assistance cases- Gained exposure to inpatient case management- Trained to manage care arrangement cases- Learnt to do case recordings on eMSW system and write social reports- Planned and organised annual charity event for elderly patients- Assisted supervisor with projects, administrative work, and linking and/or obtaining resources for patients- Managed department fund, IT requests and other administrative duties- Learnt to work in a multi-disciplinary team to meet patients’ needs- Acquired knowledge about heart diseases

- Expanding skills in volunteer management - Planning community and fundraising events - Designing publicity materials for community events - Helping to write and gather articles for newsletters - Preparing and mailing newsletters and annual reports to existing stakeholders - Training to do financial assistance cases - Learnt to put together MCYC’s first corporate video - Taught balloon twisting to children at the Youth Centre and Student Care Centres

• Learnt to do Enhanced Step-Up Programme (Service A & B) under supervision – home visitations and coaching• Assist to do group work for both Primary and Secondary School Enhanced Step-Up programme• Run programmes such as “Discovering You!”, Smoking Cessation, and Sexuality programme• Help to organize programmes to befriend the community kids

• Sharpen events management skills by planning regular outreach events and camps for youths, and overseas church-wide retreat• Design publicity materials to promote events• Teaching and imparting biblical knowledge to youths• Helping to teach Tchoukball to befriend youths from St Hilda’s Secondary School’s Cross Train group

• Managed volunteers & over 200 elderly in a region• Coordinate sponsored events for elderly• Learned to do case assessment for elderly

- Managed reception counter and handled phone calls enquiries- Assisted with sourcing for quotations and ordering of stocks for office- Assisted manager with any administrative duties

- Able to handle guest complaints- Learned to use more of Microsoft Access & Excel- Processed membership applications

• Learned to give training to new staff• Acquired skills in managing staff

• Acquired skills in event management• Trained to be aware of fine details in event management• Learned to do tram commentary