As a Professional Business Administrator with more than 8 years of experience, I possess expertise in debt and asset management, office administration, and human resources. My skills include proficiency in budgetary procedures, general management, and interdepartmental communication to maximize productivity.I am highly skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and have experience using project management tools such as Monday. Additionally, I have a strong understanding of accounting and financial, as well as experience using customer relationship management (CRM) software such as Salesforc. I am also proficient in navigating social media platforms such as LinkedIn, Twitter, and Facebook, and am experienced in using video conferencing and communication tools like Zoom and Meet. Lastly, I possess strong typing and data entry skills.As an Administrator or Assistant, I am an effective communicator with the ability to handle confidential and sensitive information with discretion. I have a proven track record of effectively managing and motivating subordinates, ensuring customer satisfaction, and resolving complaints. I am committed to continuous professional development and seek to further develop my skills by contributing to the growth of a dynamic organization. With my knowledge, experience, and commitment to excellence, I am confident that I can make significant contributions to the success of any organization.
Freelance (Self Employed)
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- 237191
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Available For ContractsFreelance (Self Employed)Mexico
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Available For ContractsFreelance (Self Employed) May 2022 - PresentMéxicoI am a freelance professional with experience in social media management, content creation (videos, carousels, posts), and customer service for emerging brands and small businesses. Since May 2022, I have managed social media platforms like Facebook, Instagram, and TikTok, developing content strategies, ad campaigns, and providing direct customer support.Additionally, I collaborate in event coordination and VIP delivery management for high-end clients, focusing on personalized attention. I also handle quoting, reservations, and follow-up for travel industry projects, ensuring a smooth experience from start to finish. -
AdministradorEscuela Tomás Alva Edison Aug 2019 - May 2022Ciudad De México, MéxicoAs a School Administrator, I was responsible for managing budgets, logistics, and organizing events and meetings. I oversaw the planning, reporting, and record-keeping functions while ensuring that the school complied with relevant regulations and legislation.I also provided training and advice to staff, resolved conflicts and other issues, and communicated regularly with parents, regulatory agencies, and the public.I played an active role in creating and implementing internal policies and procedures, as well as taking action to improve the school. -
AdministradorHumanistas Vita Jul 2013 - Jul 2018Ciudad De México, MéxicoAs a the administrator, I oversee all levels of work including receptionists, housekeeping, office employees, and more while setting clear goals for the team. I plan activities and assign responsibilities to achieve the most efficient operational model. Additionally, I manage budgets and expenses, analyze and interpret financial information, and control sales and profits.I am responsible for developing and implementing an intuitive and effective marketing strategy to promote the hotel's services. I also communicate with customers as appropriate, welcoming them to the hotel, resolving complaints, providing information, and solving problems. I handle maintenance issues, staffing or equipment shortages, renovations, and more.In addition, I collaborate with external parties such as suppliers, planners, and others. I regularly inspect the facilities and ensure strict compliance with health and safety standards.
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Asistente PersonalAsistente Personal. Jan 2007 - Jun 2013As an Executive Assistant to the Architect, I served as the main point of contact for the executive, employees, clients, and other external partners. I managed the flow of information in a timely and accurate manner, ensuring that the architect was always up-to-date with relevant information.My responsibilities included managing the architect's calendar and scheduling meetings, organizing travel and accommodations, and preparing detailed itineraries. I also kept track of weekly expenses and prepared weekly, monthly, and quarterly reports.As the supervisor of the secretarial staff, I ensured that the performance of other staff members was up to par. In addition, I acted as the office manager by keeping track of inventory of office supplies and equipment.In my role, I was responsible for formatting information for internal and external communication, including drafting memos, emails, presentations, and reports. I also took minutes during meetings and ensured that the architect was aware of action items and deadlines.Other responsibilities included screening and directing phone calls, distributing mail, and organizing and maintaining the office filing system. Overall, my role was to support the architect in all aspects of their work, ensuring that they were able to focus on their core responsibilities while I took care of administrative tasks.
Eliane Herrera Education Details
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Business Administration And Management, General
Frequently Asked Questions about Eliane Herrera
What company does Eliane Herrera work for?
Eliane Herrera works for Freelance (Self Employed)
What is Eliane Herrera's role at the current company?
Eliane Herrera's current role is Available for Contracts.
What schools did Eliane Herrera attend?
Eliane Herrera attended Universidad Del Valle De México.
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