Information Technology Service Delivery Management
CurrentLeading Service and Delivery with an outstanding team to offer World Class IT Service for a World Class Biopharma organization.
Jul 2019 - Present
AeroLeads people directory · profile
Elia Poulidis Email & Phone Number
Information Technology Service Delivery Management at MyoKardia
at
MyoKardia
2 work emails found
@kp.org
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Information Technology Service Delivery Management at MyoKardia
Location
Santa Ana, California, United States
Who is Elia Poulidis? Overview
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Quick answer
Elia Poulidis is listed as Information Technology Service Delivery Management at MyoKardia at MyoKardia, based in Santa Ana, California, United States. AeroLeads shows a work email signal at kp.org and a matched LinkedIn profile for Elia Poulidis.
Elia Poulidis previously worked as Information Technology Service Delivery Management at Myokardia and Change Champion, Training and Developoment Lead for Kaiser Permanente at Rose International. Elia Poulidis holds Mba, Stragegy, Marketing, Information Technology from University Of California, Irvine - The Paul Merage School Of Business.
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Email format at MyoKardia
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{first_initial}{last}@kp.org
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AeroLeads found 2 current-domain work email signals for Elia Poulidis. Compare company email patterns before reaching out.
Profile bio
About Elia Poulidis
Elia has over 13 years in Organizational IT leadership spanning ITIL and IT Service Management environment. Throughout he has functioned in a leadership capacity in IT Operations, Project Management, Service Delivery, and Consulting. Additional focuses include requirements gathering, development quality standards, process improvement, lean IT, and vendor management.Elia started his customer-centric and customer success journey at Disney by leading each of his locations to the highest service awards possible within the organization. He also leveraged his queuing analysis skills to improve efficiency while maintaining a safe and courteous environment.After leaving Disney he joined worked at Kaiser Permanente IT in multiple capacities for business and clinical with patient care in mind. There he focused on improving patient and customer care with continuous improvement practices having been on the functional side of system implementation as an advocate for the organization delivering technical solutions through partners. Elia's work at Kaiser spanned IT operations, consulting, project management leading projects and initiatives from interactive patient care to tele-health.In every part of is journey his moral compass, empathy and dedication to customer success has driven him. He has seen it all from the ground up and been on both sides of projects, implementations and initiatives and understands the customer experience. Leveraging customer success as a core value when working with internal, external customers and stakeholders has been his rallying cry to help give projects and initiatives life and meaning that equates to customer success. In health care, that translate to improved patient care.
Listed skills include Project Management, Program Management, Process Improvement, Cross Functional Team Leadership, and 10 others.
Current workplace
Elia Poulidis's current company
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9 roles
Elia Poulidis work experience
A career timeline built from the work history available for this profile.
Change Champion, Training And Developoment Lead For Kaiser Permanente
CurrentCurrently working for Kaiser Permanente as a Change Champion to implement ServiceNow and ensure that all Kaiser Processes under Infrastructure management function under an ITSM environment.In addition charged with leading an initiative in Infrastructure Management to address labor load balance issues and opportunities for continuous improvement through.
Mar 2018 - Present
Network Services Senior Business Process Lead: Ops Acceptance And Nqa University Lead
CurrentManaged Ops Acceptance Vertical in the Change Management Process and ran strategic projects for Network Services in the spirit of continuous improvement.
Feb 2015 - Present
Consultant
Current
Tactical Consult
Provide consulting on Marketing, Strategy, Operations, Process Improvement and Information Technology.
Jan 2010 - Present
Systems Project Manager
Managed Systems and Product projects for care organizations to improve key measurements and patient outcomes. Provided clinical and technical consultation for care organizations to help providers meet high quality measurements of care.
Jan 2014 - Jan 2015
Senior It Business Consultant/ Project Manager
Consulted and Managed Projects for Business, Clinical and IT departments. Develop complex business cases with cost, service, benefit and ROI dimensions. Initiate and manage projects with objectives derived from strategic drivers. Designated as an Improvement Advisory to engage in process improvement by utilizing Lean 6 Sigma Methodologies, analyzing client.
Mar 2012 - Dec 2013
Kaiser Permanente It
Oversaw IT infrastructure, asset management, vendor relations and IT projects. Managed ITIL and Improvement initiatives to create best practices that ensured ensure high level of IT competency. Provided IT leadership and consulted for business and clinical departments.
Dec 2007 - Mar 2012
It Analyst, Knowledge Base Administrator, Help Desk
Provided full support for all Kaiser Permanente IT assets and applications across the United States. Coordinated routing and presided over escalation of Incidents and worked with appropriate groups and mediated bridges to resolve issues to eliminate financial and patient care impact. Initiated Improvement culture by identifying service gaps and offering.
Dec 2005 - Dec 2007
Attractions Operations General Supervisor
Disney
Led and managed over 100 employees, 7 trainers, and 5 supervisors. Oversaw seasonal labor and equipment budgets for several locations to operate at peak optimization. Trained new employees and provided employee development programs to mentor, recognize and coach Cast Members.
Jun 2000 - Mar 2005
2 education records
Elia Poulidis education
Mba, Stragegy, Marketing, Information Technology
University Of California, Irvine - The Paul Merage School Of Business
Information Systems And Decisions Science, Systems, Statistics, Business
Cal State Fullerton, College Of Business And Economics
FAQ
Frequently asked questions about Elia Poulidis
Quick answers generated from the profile data available on this page.
What company does Elia Poulidis work for?
Elia Poulidis works for MyoKardia.
What is Elia Poulidis's role at MyoKardia?
Elia Poulidis is listed as Information Technology Service Delivery Management at MyoKardia at MyoKardia.
What is Elia Poulidis's email address?
AeroLeads has found 2 work email signals at @kp.org for Elia Poulidis at MyoKardia.
Where is Elia Poulidis based?
Elia Poulidis is based in Santa Ana, California, United States while working with MyoKardia.
What companies has Elia Poulidis worked for?
Elia Poulidis has worked for Myokardia, Rose International, Kaiser Permanente, Tactical Consult, and Masimo.
How can I contact Elia Poulidis?
You can use AeroLeads to view verified contact signals for Elia Poulidis at MyoKardia, including work email, phone, and LinkedIn data when available.
What schools did Elia Poulidis attend?
Elia Poulidis holds Mba, Stragegy, Marketing, Information Technology from University Of California, Irvine - The Paul Merage School Of Business.
What skills is Elia Poulidis known for?
Elia Poulidis is listed with skills including Project Management, Program Management, Process Improvement, Cross Functional Team Leadership, Analysis, Strategic Planning, Management, and Data Analysis.
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