As a quality lead I lead initiatives to elevate our safety measures and adherence to community guidelines across a family of products for ByteDance, serving billions of users. In my role I lead global teams, overseeing protocols, processes, across all regions.

Founded in 2008, GIY supports people around the world to live healthier, happier and more sustainable lives by growing some of their own food. Our mission is to educate and enable a global movement of food growers whose collective actions will help to rebuild a sustainable food system. We are a proud non-profit social enterprise working in Ireland, UK and USA from our base in Waterford, with reach globally through our partnerships, media and advocacy work.

The Complex is a multi-disciplinary arts centre in Dublin's north inner city. It is committed to providing arts to all people and space to artists for all art forms. Combining sixteen studios, a large warehouse performance space and a gallery, it brings a diverse range of arts practitioners and audiences together in one dynamic place. The Complex is interested in work that is of meaningful social value and its mission is to enrich local communities and promote well-being with inspiring arts… Show more The Complex is a multi-disciplinary arts centre in Dublin's north inner city. It is committed to providing arts to all people and space to artists for all art forms. Combining sixteen studios, a large warehouse performance space and a gallery, it brings a diverse range of arts practitioners and audiences together in one dynamic place. The Complex is interested in work that is of meaningful social value and its mission is to enrich local communities and promote well-being with inspiring arts programmes. Show less

Managing an annual multimillion OPEX measurement budget and leading the production and validation of industry leading Integrity, T&S, Quality and Risk metrics, ensuring user trust, platform safety and reduction of harm.My team has been a key partner in significantly reducing enforcement error rates on the platform throughout the last number of years through subject matter expertise, elevated insights and problem solving. I am also an active promoter for diversity, equity and inclusion… Show more Managing an annual multimillion OPEX measurement budget and leading the production and validation of industry leading Integrity, T&S, Quality and Risk metrics, ensuring user trust, platform safety and reduction of harm.My team has been a key partner in significantly reducing enforcement error rates on the platform throughout the last number of years through subject matter expertise, elevated insights and problem solving. I am also an active promoter for diversity, equity and inclusion within my team and leadership group Show less

Created a new team to implement robust processes to validate and measure the quality of content enforcement at scale ensuring accuracy and trust in metrics - Above industry standardsExpanded coverage to include “difficult to measure” metrics that are tailormade to the industry and continuously expanded the scope of the team in depth and breadth covering 80%+ of Meta's organic content All that was done through of team of specialist, experts, and people managers who have embraced the… Show more Created a new team to implement robust processes to validate and measure the quality of content enforcement at scale ensuring accuracy and trust in metrics - Above industry standardsExpanded coverage to include “difficult to measure” metrics that are tailormade to the industry and continuously expanded the scope of the team in depth and breadth covering 80%+ of Meta's organic content All that was done through of team of specialist, experts, and people managers who have embraced the ambiguity of that role, and the need to create a new product with no blueprint Show less

At Facebook, I lead and enable a high-performing operations team, to support a global community of 450M+ Daily active users and enabling smarter, empathetic and more scalable solutions.Throughout that role, I have successfully advocated for better policies, protection of vulnerable users, and expanded the operation through outsourcing to various sites around Europe, African and Asia successfully. I have also enabled my team to mitigate significant regulatory risk and escalations in… Show more At Facebook, I lead and enable a high-performing operations team, to support a global community of 450M+ Daily active users and enabling smarter, empathetic and more scalable solutions.Throughout that role, I have successfully advocated for better policies, protection of vulnerable users, and expanded the operation through outsourcing to various sites around Europe, African and Asia successfully. I have also enabled my team to mitigate significant regulatory risk and escalations in multiple risky markets, reducing review escalation time from days to hours, and established better connections with government agencies. Show less