Elias Theodorou Email & Phone Number

Limassol, Cyprus

Cyprus

Nicosia Cyprus

Manage the Commercial Product Development, Market Research, and Business Analytics and Intelligence functions for the Residential and B2B markets across Fixed and Mobile telecommunication services.

Major Topics & Analytics Models used: Customer satisfaction, market segmentation, brand health and brand equity, pricing, attrition (churn), market share dynamics, product (concept) testing, customer experience audit, usage and attitude.Major Analytics Tools used: Tabulation descriptive statistics, conjoint, chi-square, correspondence, cluster/factor, automatic interaction detection, correlation, (multiple) regression, discriminant, analytic deductive (modelling).Additional Expertise Affiliations with:Business Continuity (Management System), Business Risk (Management System), Information Security (Management System).

Cyprus

Management of the Marketing strategy for fixed and mobile products and services for the residential market. The scope of work includes coordination of ATL and BTL activities, Digital media, creative design activities, public relations, product development and market research. The portfolio of products directly managed by the marketing department include fixed telephony, internet (DSL/ADSL), IPTV, WiFi, Mobile pay monthly and mobile prepaid (MVNO).

Cyprus

Management of the Business Risk Management disciplines and methodologies approved by MTN Group, which include Enterprise Risk Management, Internal Audit, Fraud Risk Management, Insurance Risk Management, Business Continuity Management, and the Combined Assurance Methodology.

Cyprus

Managed the implementation of the various Business Risk Management frameworks for the Telecoms environment, which include: Enterprise Risk Management, Internal Audit, Fraud Risk Management, Insurance Risk Management, and Business Continuity Management.

Cyprus

Managing the Market Research program of the operation, preparation and reporting of the yearly marketing budget, business case preparation, in-house data mining analysis, geomarketing analysis, and KPI tracking of marketing indicators.

Cyprus

Managing full spectrum of market research program of large telecom clients in the Gulf, from the research proposal to the oral presentation delivery of summary and findings; main studies include customer satisfaction & loyalty, segmentation, usage & attitude, concept testing, brand health, and qualitative.

Cyprus

Assisting in a wide range of market research studies both locally and international accounts. Assisting in questionnaire design, fieldwork operations setup and quality management, data quality, and preparation of presentation of findings.

Chico, California Area

Conducted workshops for Statistics for Business and Economics (BADM 003) in a classroom setting of 10-15 persons per 3 hour session. Course included tests of hypothesis (one and two tail), chi square analysis, linear regressions, and basic statistical measurements.

Bachelor Of Science, Business Administration With Emphasis In Marketing & International Business

Pure Mathematics, Biology, Chemistry