Elijah Brown Email & Phone Number

Providence, Ri, Us

Providence, Rhode Island, United States

-Spearheaded targeted outreach initiatives, focusing on Food & Beverage and Culinary students, to promote Marriott internship and career opportunities on campus.-Organized and led campus events, such as "Get Yo'Self Together," a professional development workshop with Marriott General Manager Damaris Messina, covering resume building, LinkedIn optimization, and interview skills.-Acted as a liaison between Marriott recruiters and JWU students, managing informational sessions and maintaining connections with Marriott representatives to provide students with direct access to potential internship and career opportunities.

Providence, Rhode Island, United States

-Serves in an on-call rotation to enforce the Student Code of Conduct and respond to resident issues after hours- Assesses the needs of residents by listening attentively and responding to concerns appropriately- Assists residents in interpersonal conflict resolution, including but not limited to roommate disagreements- Encourages leadership development through involvement in campus organizations, activities, and programs

- Leads informative campus tours that include prospective students and families, high school groups, and alums.-Assists with Admissions visitor events, such as Accepted Students Days, Experience Days, Open Houses, Orientation, Career Explorations, and virtual programs.-Sends personalized postcards to students following all tours, inputs prospective student inquiries into the Undergraduate Admission database, and conducts tour confirmations and student outreach campaigns via phone

Dubai, United Arab Emirates

-Greeted and welcomed guests upon arrival with impeccable hospitality, embodying the Ritz-Carlton standard of service excellence and fulling part of the gold standards: The Three steps of service. -Managed check-in and check-out procedures efficiently, ensuring a seamless experience for guests-Provided personalized assistance to guests regarding room reservations, amenities, and local attractions, enhancing their stay experience-Collaborated with other hotel departments to fulfill guest requests and resolve issues promptly and effectively and create wow stories that can make a impact on the guest which fulfills service value number 3.-Participated in ongoing training and development programs to stay updated on hotel policies, procedures, and service standards which fulfills service value number 8.

Providence, Rhode Island, United States

Being part of the opening team at this location, I am responsible for maintaining high level guest service for guests during check in, duration of their stay and when they checkout.Handling guests complaints and making sure I come up with quick strategies to keep guests satisfied. Being a concierge , making sure I offer the best activities and places to eat in downtown providenceAwarded Employee of the year November 30th 2022 for my service in Rhode Island and through my company.

Fern Park, Florida, United States

Quickly becoming a guest favorite by providing an unforgettable experience at Chic-Fil-A. Handling guests complaints . I had the pleasure to have my name on the billboard for providing beautiful experiences for not only guests but for my co-workers as well. Left the job to leave Florida to attend Johnson and Wales University in Providence.

Winter Park, Florida, United States

October 2017 was my freshman year in high school . During my time as a freshman until the end of my senior year I did the following:-Contributed to the store ranking among the top out of 95 locations in FL by: -Increasing customer service scores from 50% to 71.2%-Within 60 days Becoming employee of the month within 3 months of hire by taking the initiative to train, problem solve, and lead by example among peers and employees.-Within 90 days that I started there I achieved being the youngest employee of the month and year in the company. - Promoted to Crew Trainer for quickly excelling in the areas of food preparation,speed coupled with accuracy, and handling customer concerns and complaints.-Taking ownership and responsibility of the store's success by monitoring safety,security, sanitation, and service quality -Certification in Mcdonald's Management In August of 2020-Supervisor Transferred me to Maitland McDonalds to improve their customer service and their Crew Trainer Program.- Becoming the youngest manager in the company while being a full time senior in high school From Maitland , my supervisor has transferred me to a location downtown Winter Park , to help a GM that lost 5 managers less than a month. I had the pleasure to go down and help train the night shift to the highest standard.

Bachelor Of Science - Bs, Hotel And Resort Management, Junior

Activities and Societies: Part of Hall Council Student Assistant For the Colligate Ambassador team at JWUBeing the first person in my.

Education record

Activities and Societies: Band , Student Government , and School Mascot. Manager at McDonald's and worked at Chic Fil A