• Bioassays, qPCR and CRISPR Subject Matter Expert • Provides technical support of over 2,000 products used in life science research • Customer service and information management • Developed and implemented data collection and analysis for improvement to departmental trainings • Reviewed and edited >5 technical manuals and knowledge database • Presented change proposal and implemented overhaul of internal Technical Service website and product reference tables • Participates and contributes to department Voice of Customer (VoC) committee • Liaise and collaborate with product managers, R&D, and sales for customers and branch support • Department representative for post-launch review of for bioassays • Responsible for supporting international branches and distributors

• Consults for sales reps on technical details for customers, leading to >$2million in sales • Writes and reviews internal technical documents • Initiates and contributes to investigations for customer complaints and NCR filings • Provides technical guidance and support for customers and sales representatives before and after product purchase on topics including: experimental design, product selection, and troubleshooting • Creates custom qPCR, ddPCR, CRISPR, NGS enrichment, and RNA silencing assay designs for customer-specific needs

• Led the development and adaptation of a fermenter/bioreactor into a functioning model growth system for urinary pathogens• Established the new bacterial genetic engineering techniques and standard operating procedures (SOPs), as well as mutagenesis, recombination, and synthetic constructs in human urinary tract pathogen• Performed the engineering of Escherichia coli strains with additional antibiotic resistances, gene knockout and operons as well as introduction of new promoters and genes to chromosomes and plasmids• Thoroughly assessed, edited, and drafted scientific documents while rendering support in designing and completing turkey microbiome experiments

• Developed a sales approach to recruit universities and department staff to join a regional technology-sharing network as part of a consulting team

• Worked in partnership with life science service companies in evaluating, validating, and integrating new available kits to address the needs of the research center• Collaborated with physicians in design of experiments (DOE) and completion of microbiome studies• Developed and managed animal trial protocols, training, and documentation for the Institutional Animal Care and Use Committee (IACUC) to guarantee adherence to federal and local regulations• Reduced costs and streamlined processes for large scale metagenomic sample preparation• Analyzed 16S rDNA sequencing data from mice to determine the influence of the microbiome on autoimmune liver disease• Developed and optimized protocols and techniques to improve sequencing yield for challenging clinical samples in microbiome research• Established limits of detection and standard curves for enteroviruses and Streptococcus pneumoniae in human clinical samples using qPCR• Provided guidance, supervision, and mentorship to five graduate students• Delivered both written and oral project updates to collaborators, including scientists, physicians, business staff, and non-experts

- Studied the effects of conjugative protein TraR on the mechanisms of stress response induction in Escherichia coli- Engineered new strains of E. coli using conjugation, transformation, and recombination- Designed and created novel in frame fluorescent protein fusions for microscopy and flow cytometry- Contributed data, text, and figures to three peer-reviewed scientific publications

- Provided current information on the latest microbiology research and recommendations for K-12 teachers

- Created and implemented 2-week biotechnology lab to teach gene regulation that successfully taught >60 high school AP Biology students aseptic technique, genetic engineering, and molecular biology- Developed assessments to determine the effectiveness of different teaching techniques amongst high school students taking Medical Microbiology and Pathophysiology- Designed BSL-1 safe Ames Test for examining mutagenic potential of cleaning products and different wavelengths of light- Created lessons and lab activities on topics including epidemiology, ethics, vaccine development, cancer, infectious disease, genetic disorders, and biotechnology

- Trained four lab members in aseptic technique- Developed systems for transposon mutagenesis in Enterobacter sakazakii- Utilized C. elegans as a model organism for E. sakazakii pathogenesis