Eli Cohen Email & Phone Number

Israel

Israel

• Led the global Technical Services Expert group (T3) and the EMEA/APAC T2 CS team, ensuring high-quality service delivery to customers.• Developed technical support strategies aligned with organizational objectives, enhancing customer satisfaction.• Collaborated with cross-functional teams to align technical services with business needs and customer expectations.

Israel

• Developed and managed relationships with partners and top system integrators worldwide, educating them about VideoFlow solutions.• Increased up-sales and cross-sales by building end-to-end success functions and re-establishing customer relationships.• Led technical pre-sales efforts, understanding customer needs and pitching VideoFlow products as leading solutions.

• Responsible TAG sales team to meet the TAG’s goals in terms of profit.• Successfully helping a startup private company (3 people) to close up to 8 million $ deals in 2 years and become a 1st calss leader and in the Broadcast technology indestry• Lead and collaborate with Implementation Managers to establish procedures and best practices of the sales & implementation life cycles.• Lead and manage all the presale & support team activities Globally.• Leading cross-organization internal/external projects including RFP’s/RFI’s and POC’s to the customers and big projects (1-2 million $ projects), track them to make sure all is delivered on time and working close to the sales and sales operation team to create the reports needed for the sales and the executive team.• Work closely with the R&D department to gather all-new features, software, and products to train the support and the presales/sales team.• World traveler visiting customers/partners and participating in shows/events and workshops all over the world.• Develop internal/external training programs for partners and customers and the presales team.• Working closely with TAG’s premium clients. (Disney, Fox, ESPM, Discovery, Amazon Prime, etc.) • Work closely with the internal team to relay customer needs, pain points, and experiences to drive product strategy, road-map, and prioritization.• Provide world-class technical support to customers and maintain a professional demeanor with customers in all interactions.

Tel Aviv Area, Israel

TAG V.S. specializes in innovative IP monitoring and high quality Multiviewer solutions. Its unique approach of a software only “all IP” system provides state-of-the-art IP monitoring and analysis tools combined with a high quality UHD Multiviewer, support multiple formats including MPEG TS, Uncompressed and OTT.I joined the company at the beginning and became the main pre/post sale person globally I'm specialize in designing the solution to the company's costumers and work closely to the sales team.I'm also presented in shows all over the glob : NAB, IBC, BVE, Koba, InterBee,and represent the company at the Interop Workshop - Video Services Forum, Inc.training and course for new customers and partners

Israel

• Supervise the Media operations technology & IT In Disney Israel, (Hardware and software) including Post Production, Quality control, Big Data Storage (Isilon & StoreNext/Quantum), Media Asset management & Broadcast Room.• Lead technical and operational development in order to meet Branded TV objectives in terms of transmission, production & post-production.• Manage the Media Asset Management Project including the Design, implementation and integration• Writing technical documents and procedures, user training.• QC (quality control) – Plan and Built the QC room combined software and dedicate hardware in addition planning and operate the Automatic QC equipment (software & Hardware)• Ensuring that the highest technical broadcasting standards are maintained and facilitating the smooth running of all technical functions across every department• supervise and ensuring the Disney global technical standards for the local productions• Write the technical appendixes to contracts• Part of the Disney’s Branded TV Program Governance Group & Participate in Disney’s Global conferences in Amsterdam every year.• Traveling every year to the IBC exhibition for business meetings.• Part of the IT team and give support for all IT environments including AD, Exchange, Fortinet, Etc.

Israel

• Consulting network infrastructure.• Maintenance windows servers (2003-2008), configuring Exchange server and client mailboxes.• Operating NAS & DAS servers.• Performing and presenting individual lessons both for private and business clients.

• Consulting and running a helpdesk lab.• Consulting and managing each client site. (120 clients)• Write specification documents for development according to customer requirements.• managing a team of technicians and stuff• Planning & executing the implementation for the pilot project in hundred costumers.• consulting the C.E.O on technical aspects of the project• teaching new clients about the software and how to use it

Israel

• Running a business from all of its professional and administrative aspect• Planning building & managing the Business Website.• Making Customer Relations against suppliers from Israel and abroad.• Consulting schools, colleges, private clients small studios, idf on building video editing stations.• Planning Microsoft based networks for dedicated projects.• Specialize in hardware and software in network infrastructure.• Teaching video editing in AMIT RENANIM high school and preparing students for final exams

Israel

• managing a team of technicians, running the company computer lab• working with the QA team of “C-Nario” implementation of the software onsite at clients locations

Israel

• specialize in home and business networks, fixing problems software and hardware• supplying lab services for private clients, selling computer hardware and software