Elidor Arusi Email & Phone Number

Kochav Yair Tzur Yigal, Center District, Israel

• Disassembly, repair and assembly of parking equipment, including ticket machines, barriers, payment stations and LPR cameras.• Installation of computers and complex parking systems, including on-site assembly and communication setup between all endpoint devices.• Testing electronic equipment such as motherboards, cards, electronic loops etc.• Utilizing communication equipment (Switch, Router, Firewall) and troubleshooting network issues.• Providing front-line service to the company’s clients and resolving hardware, software, electrical, and network issues.• Basic electricity work, including voltage testing and electrical wiring.

Petaẖ Tiqwa, Central, Israel

• Providing technical assistance and solutions to end-users through remote access.• Working with Windows and Office systems and handling permissions through AD.• Resolving software, hardware and network issues via phone calls or email.

Petaẖ Tiqwa, Central, Israel

• Leading and managing projects by building a milestone work plan, time management, frequent meeting management, goal setting, data analysis and conclusion.• Direct communication with customers, designers, programmers.• Writing detailed specification documents.

Petaẖ Tiqwa, Central, Israel

• Solving technical issues and assisting co-workers with in-call difficulties.• Improving different type of customers’ experience with the company, resolving their cases. • Giving professional financial service to employers about their workers’ pension plans.• Advanced as a multi CSR, giving service to additional types of customers.• Senior CSR, educating new employees, expanding their knowledge of different interfaces.• Technical support for more than a year, responsible for solving inner interfaces faults.• In charge of technical issues within the employers’ site, taking care of each one of them.