Project management in Human Resources• Employee welfare - construction, planning and execution of welfare projects: department building, production of company events and more.• Organizational Consulting - part of the companies merge, implementing and integrating team, development processes guidance and managerial mentoring in the organization.• Involvement in decisions making and implementation of headcount reductions in efficiency and recovery company programs.• Candidates recruitment and selection management - responsibility for role description in the finance wing, depth interviews, management and transfer of assessment centers, negotiations on compensation and wages and signing employment contract.• Preparing monthly and annual manpower needs assessment work plans for the Finance wing, for achieving goals and objectives. Workers mobility according to the company needs and talent management. Development of new and effective compensation methods for employees and in order to expand employees conservation recruitment.• Training Management at the Finance and Customer Service wings - Promoting human capital, setting up professional training programs and facilitating soft skills workshops (interpersonal communication, effective presentation, negotiation, sales, service, etc.).Customers Credit and Collection Department Manager (in addition)• Managing and controlling all aspects of credit and collection for private and business clients.• Creating and supervising sales and collection policies.• Working closely with internal and external departments such as law firms, customer service, IT companies.• Managing and achieving goals and responsibilities: accumulated debt, bad debt, budget and IT prioritization, recruitment and more.• Directing workshops and courses about credit and collection, communication, effective presentation and more.

• Managing a team of economists and collection representatives, allocation and supervision of tasks alongside formulation of wages, bonuses and incentives policies.• Training development alongside facilitating soft skills workshops (motivation, teamwork, communication skills).• Evaluation of credit risks by providing managerial and economic decision support tools, management and creation of Sales policies, • Management of credit and collection from business customers, fraud prevention and detection.• Analyze data and control processes in continuous improvement processes of collection and collection volume.• Negotiating: credit levels and debt payments with clients; purchasing from suppliers• Budgeting in the sum of hundreds of millions of NIS.

• Responsible for employee recruitment and hiring, interviewing, mobilizing employees, supporting employees to acclimatization.• Locating employees with a proactive analysis of recruitment channels, along with analyzing training needs and facilitating workshops and courses.• Knowledge Management: Developing and creating tools for knowledge management, information systems development, content detection and integration.• Creating and managing marketing activities: digital media, newsletters, websites, forming collaborative with key players, holding professional conferences. • Managing the Customer Research team.

• Managing a team of 40 customer service representatives- during the training process, delivering periodic evaluation of performance.• Making continuous training and workshops, analyzing training needs to examine the effectiveness of training• Managing collection and service goals and objectives, alongside providing solutions to complex problems.• Success as a service representative and a Quick promotion to a managerial position.