I'm a dedicated and passionate professional who believes in the power of hard work, continuous learning, and leading by example. During my university years, I successfully managed two jobs alongside my studies, instilling in me a strong work ethic and a commitment to achieving goals.My career journey has been marked by significant leadership roles and a deep expertise in MX.3, a critical technology in the financial market. In my current position as the QA System Tests Domain Manager at Murex Beirut, I lead a diverse team, orchestrating efforts to ensure top-notch MX.3 system performance by replicating production-like environments for testing and focusing on non-functional requirements.Prior to this, I served as the Production & Architecture Team Manager for EMEA at Murex Beirut, where I was responsible for implementing, upgrading, testing, and supporting Murex clients on Non-Functional Requirements, including setting the architecture ecosystem of MX.3. My ability to lead highly skilled technical consultants in delivering complex missions and projects helped me achieve several milestones.At Murex Singapore, as the Operate MX and SaaS DevOps Manager, I extended the support for the Operate MX team across three regions, covering 24 hours, and built strong relationships within the region to ensure trust in our team's activities.As an Operate MX and SaaS DevOps Team Lead in Beirut, I played a crucial role in launching the DevOps SaaS activity and developing its overall service structure.I started my journey at Murex as a technical consultant, I played a pivotal role in establishing and growing a fast-paced 24/7 technical support team, providing crucial troubleshooting and debugging support to tier 1 and tier 2 banks. I also contributed to various support enhancement projects and coached new team members to foster their growth.My track record includes significant cost reduction through automation, successful change management, and pioneering enhancements to testing platforms, demonstrating my ability to deliver results that impact the bottom line.I'm dedicated to leading, inspiring, and enabling teams to excel in their work and achieve their highest potential. My diverse experience has allowed me to build activities from scratch and streamline operations effectively. I'm excited to continue driving innovation, quality, and efficiency in my future endeavors.