Elie Jermanous Email and Phone Number
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Making and maintaining of IMPACT is something I am passionate about and take to heart. It’s one thing to make an impact, but it’s another when it comes to maintaining it – in spite moments of disruption, change, ambiguity, and/or gaps.I have been a professional in the SaaS Based Industry for over 16 years. My background is in both Post- and Pre-Sales, where I’ve been a top Individual Performer to Management of multiple Teams. I am able to apply my diverse experiences, knowledge, tenure, leadership, influence, motivational skills, etc. to ensure the leaders, teams, and individuals I coach and oversee have a clear vision and are determined and motivated to achieve the defined goals – including ensuring we set and meet high standards. My key principles (among others) as a Pre-Sales Leader is Standards, Consistency, and Recognition. We must have high standards if we are going to accomplish great things (including close/winning deals). Not varying or changing one’s mind as a leader is important, and it helps build trust with others. And, if standards are high and are achieved, there then needs to be space, time, and dedication for Team and/or Individual recognition. From my experiences, these few principles help to keep everyone challenged, determined, in-sync, motivated, and excited.Business and Technical Acumen, Consultative, Emotional Intelligence, and Curiosity are my team's key priorities within Pre-Sales.*Specialize in motivating, influencing, multiplying, and mobilizing people.*Have a successful track record in implementing and/or maintaining best practices, processes, and systems. *Like to take complex things and simplify them for the necessary audiences. *Am a quick learner and like to learn things constantly.*Am people oriented, putting people first and a firm believer in brand building and exposure.*Can take a large workload, and successfully digest a constant flow of information.*Am passionate about developing people and meeting their professional wants and needs.*Am excited and strategic when working with our customers at all levels during Pre-Sales — direct net new sales, alliances/partners, or existing clients. At SOVOS Compliance, we are safeguarding our clients against an uncertain future in the Global Tax Reporting landscape and are pushing to help our clients ‘Solve Tax For Good’. As such, we are able to provide scalable technology and services to all sized companies and industries, allowing them to reap the benefits of robust, enterprise software and/or comprehensive services.
Myoneflow
View- Website:
- myoneflow.com
- Employees:
- 5
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MyoneflowMinneapolis, Mn, Us
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Leader, Player/Coach | Implementation & EnablementMyoneflow Jan 2024 - PresentIrving, Texas, Us*Leadership Responsibilities and Oversight for all of North America Client Implementation & Enablement*Identifying, Building, and Strategically rolling-out Best Practices, Processes, Documentation, and Systems*Coaching, Mentoring, Developing, and Multiplying others*Player/Coach | Learning and building by being in the trenches - with a strong focus on Team chemistry and collaboration
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Director, Sales EngineeringSovos Jul 2020 - Sep 2023Wilmington, Ma, Us Global Leadership and Oversight of all Sales Engineering teams within North America, including a dotted line to our LATAM, EMEA, and Turkey SE Teams - acting as the Global Practice Lead. Significantly enhanced overall best practices, training, and SE processes through major period of company growth ($100M to $500M), while managing responsibility for team’s resource allocation and capacity plans. Actively Finding and Implementing Best Practices, Processes, Company Initiatives, and Trainings to ensure uniformity across the board for all SE Teams as well as for varying Business Partners. Executing on a clear vision and strategy that encourages and empowers SE Teams to execute at a high level, including guiding the team through all change and challenges. Key sales engineer in support of most complex global sales opportunities for highest profile prospects and clients. Continue to be a Player/Coach when or as neededSovos Compliance designs SaaS based Technology Solutions and Services to help businesses meet the demands of their unique tax, compliance, and reporting obligations both here domestically as well as globally around the world. -
Manager, Sales EngineersSovos Jul 2018 - Jul 2020Wilmington, Ma, Us Manage, hire, train, develop, and grow our pre-sales Sales Engineering Team through coaching, mentoring, thorough trainings, best practices, recurring 1-on-1's and team meetings, and continuous evaluation and feedback Proactively find gaps and provide guidance and/or formal training programs to Sales Engineers and Sales Team Members Create, Execute, and Manage SE Team, Sales Teams, and/or Company-wide initiatives and projects Ongoing connecting, partnering, and supporting of our internal Business Partners (Operations and Sales Leaders, Direct Sales, Marketing, Implementation, Support, Product, Development, Training Teams, etc.) Review and report-out Key SE Measurements, Numbers, and KPIs Responsible for reviewing, providing feedback, and implementing company strategy for the SE Team Strategize with Sales Leaders on Sales Process, Client/Account Reviews, and Sales Opportunities Conduct reoccurring QBRs (Quarter Business Reviews) with Sales Engineering Team, including assisting in the development and execution of individual goals and activities Present at SOVOS' Client Conferences and educational gatherings Work with, collaborate, and report directly to VP of Sales As a coach/player, continue taking-on and being the lead SE and SME (Subject Matter Expert) on larger more complex and strategic opportunities, including Global
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Principal Sales EngineerSovos Apr 2016 - Jul 2020Wilmington, Ma, Us Mentor, Lead, Train, Coach, and hold 1-on-1's with Sales Engineer Team and at times Sales Team Members Primarily focused on larger more complex and strategic opportunities, including Global Consistent top performance in productivity & quality, including continuous positive feedback from internal teams and clients Ensure demonstration environments are up to date and provide best practices on these environments Ensure best practices and learnings are applied to techniques around prospect discovery, needs gathering, and requirement analysis Work with and establish credibility with a variety of internal departments - Management, Sales Teams, Operations, Product, Support, Development, Marketing, and external Clients Execute best practices around thoroughly and successfully completing RFPs/RFIs, POCs (Proof of Concepts), and Information Security Questionnaires Present at SOVOS Company client conferences and educational gatherings Proactively find gaps and provide training to Sales Engineers and Sales Team Members Work with and report directly to Director of Sales Engineers
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Senior Sales EngineerSovos Aug 2014 - Apr 2016Wilmington, Ma, Us The primary Sales Engineer resource to handle our varying Opportunities, which includes Direct Sales, Alliances/Partners, and GoToMaket. Develop a firm understanding of customer needs, pain-points, and requirements around the tax information reporting process, such as 1099s, ACA, and Global Tax Information Reporting, aligning Sovos Compliance Company’s solutions to fulfill customer needs and complex requirements Assist in the client discovery process to help uncover unforeseen challenges and ensure the proper offering is being proposed Deliver effective demonstrations aligning client challenges with Sovos Compliance Company’s product and service capabilities Design and deliver customized solution demonstrations using Sovos Compliance Company’s SaaS solutions and services Work closely with the on-boarding/operations team ensuring a seamless hand-off from sales to on-boarding for new clients Provide domain and application expertise around Tax Information Reporting Successfully and productively work, collaborate, and coordinate with many internal teams such as Compliance, Development, Managed/Production Services, Product, Sales, and Support Assist in the creation of RFP and RFI responses for prospective new clients Maintain and continually improve demonstration capabilities, conducting internal Sales department trainings, demo system props, and proposal content Maintain a thorough understanding of functionality and technical architecture of our products Assist operations with any needs during tax season to help ease seasonal burden on the organization Configure and provide trainings on newly implemented Solution Demo Environments, including leading the Sales Engineer team on internal processes and best practices
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Senior Project Manager, Professional-Services/OnboardingSovos Sep 2011 - Aug 2014Wilmington, Ma, Us Successfully managed and ensured production processing for 20+ projects during tax season in January, which is the heaviest time of the year for Tax Information Reporting, and successfully Onboarded over 240+ projects, including some of our most larger and more complex services, tools, and clients Obtained consistent positive client feedback Created, tracked, and managed projects of various sizes ranging from one month to over a year in duration Acted as primary point of contact, from beginning to end, during the implementation process Documented entire implementation process including project plans, milestones, new software and business requirements, and issue lists Completed and managed solution configuration tasks, including managing any additional internal resources assigned to the project Imported and reconciled data based on client requirements Provided and reviewed best practices with clients Provided thorough end-to-end client trainings on all elected Services and Tools Successfully and productively worked, collaborated, and coordinated with many internal teams such as Compliance, Development, Managed/Production Services, Product, Sales, and Support Performed a seamless, documented, and thorough transition of the customer from the implementation phase to account manager and managed service or support departments
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Senior Integrated Account AnalystSps Commerce Oct 2010 - Sep 2011Minneapolis, Mn, Us Work as part of the Integrated Services team, providing service for customers’ technical questions via phone, email and/or online chat during assigned work hours Answer, evaluate, and prioritize requests from File Integration and Trading Partner Intelligence vendors experiencing problems with SPS services and Electronic Data Interchange (EDI) Facilitate problem recognition, research, isolation, resolution and follow-up for customer problems, escalating the most complex problems to appropriate staff / departments, when necessary Log and track calls using a problem management database, respond to and resolve open issues in appropriate timeframe and maintains historical records and related documentation Participate in peer-training and cross-training initiatives Attend conference calls as needed to introduce new customers to Integrated Services as their point of contact for production and operational questions Perform proactive outreach to customers on projects or explaining best practices, as assigned Involvement in internal projects, as well as, team and individual initiatives Manage productions accounts to make sure all is accurate, provide customer scorecard reviews, and ultimately ensure customer satisfaction Promoted to Senior Analyst after eight months of employment within this position -
Senior Implementation AnalystSps Commerce Sep 2007 - Oct 2010Minneapolis, Mn, Us Manage day to day project tasks for implementing e-commerce solutions from close of sale through hand-off to the Customer Support team. Communicate retailer electronic production and testing requirements to customers Communicate directly with customers and their trading partners throughout the implementation process Responsible for communicating project status and resolving technical or business issues during implementation to ensure high customer satisfaction Mentor and provide general guidance to Implementation Analysts on the team Act as subject matter expert for training other team members and departments Promoted to Senior Analyst after one year of employment within this position
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Support AnalystSupervalue May 2007 - Aug 2007Christchurch, Canterbury, Nz Provide technical problem troubleshooting, identification, and resolution that pertain to support in hardware and software to maintain customer work productivity for retail stores, pharmacies, vendors, corporate, distribution centers, and home office employees. Software: HP OpenView 4.5, SMS Remote Control, Symantec PC AnyWhere, SiteMinder, SvHarbor Applications, Lotus Notes, Microsoft Outlook Hardware: Terminals/Electronic Payments (Veriphone/Hypercom), Hand Helds (Telxon/Symbol), PCs, Printers -
Computer Center InternshipUniversity Of Jamestown Sep 2006 - Apr 2007Jamestown, Nd, Us Shadow and assist Network Administrator: handle and maintain servers and software Shadow and assist Database Administrator: maintain website and manage database: restore, create backups, tables, queries, and views for database Shadow and assist Chief Technology Officer: manage budget and resources.
Elie Jermanous Skills
Elie Jermanous Education Details
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University Of JamestownComputer Science -
University Of JamestownInformation Technology
Frequently Asked Questions about Elie Jermanous
What company does Elie Jermanous work for?
Elie Jermanous works for Myoneflow
What is Elie Jermanous's role at the current company?
Elie Jermanous's current role is Influential Leader || Motivate, Multiply, and Mobilize People || Create, Implement, & Maintain Best Practices, Processes, Documentation and Systems || Ability to Strategically Lead from Front or Back || Servant Leader.
What is Elie Jermanous's email address?
Elie Jermanous's email address is el****@****ail.com
What is Elie Jermanous's direct phone number?
Elie Jermanous's direct phone number is +161238*****
What schools did Elie Jermanous attend?
Elie Jermanous attended University Of Jamestown, University Of Jamestown.
What are some of Elie Jermanous's interests?
Elie Jermanous has interest in Watching Sports, Photograph, Football, Cooking, Exercise, Investing, Outdoors, Electronics, Home Improvement, Basketball.
What skills is Elie Jermanous known for?
Elie Jermanous has skills like Saas, Enterprise Software, Sql, Software Development, Business Intelligence, Customer Service, Account Management, Software As A Service, Business Process Improvement, Leadership, Microsoft Office, Salesforce.com.
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