Elie Farah Email & Phone Number

Accomplished IT leader with over 15 years of service management, product management and delivery, and operational experience in the Hospitality Industry. This includes 10 years focused on management, strategy, service and project management for Business Systems. A highly motivated IT leader with expertise in team leadership.Professional Qualification• 15+ years of IT experience, through which I’ve gained a substantial experience in Project Management, Business Process Management (BPM), Business Analysis, IT Service Management, Enterprise Architecture, Business Intelligence, Systems Integration, IT Governance, Team Management, Vendor Management, Training and Documentation, and Stakeholder Management.• Leading project delivery activities from solution design, through planning and execution, delivery, User Acceptance, Change Management, tracking project status, adherence to budgets, troubleshooting issues, identifying, and mitigating risks.• Acquired various multidisciplinary certifications in Business Management, IT Service Management, NLP, Business Intelligence & Analytics, Microsoft, Training, and a set of personal soft skills, which enable me to think laterally and solve problems in a creative way• Proficiency in managing Enterprise Business Systems and achieving high levels of service satisfaction.• Excellent communication, leadership, and organizational skills.• Ability to collaborate effectively with people at all levels, from C-level executives, corporate and global colleagues, partners, IT teams, and non-technical audience.• Excellent verbal and written communication in English, French and Arabic

Listed skills include Leadership, Team Leadership, Project Management, Management, and 45 others.