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Experience as founder, manager, and consultant across industries has taught me there is a necessity for hospitality-centered thinking in modern business. Hospitality-centered thinking- for me it's a combination of Empathy, Warmth, Humility, Generosity, Anticipation, Knowledge, and Efficiency.
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FounderElided Opinions Jul 2023 - PresentA newsletter about restaurants, culture, society, and other stuff.
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Co-Founder & PartnerShy Bird Aug 2019 - Present -
Project ManagerBranch Line Dec 2017 - Present -
Adjunct FacultyBoston University School Of Hospitality Aug 2016 - May 2022Boston, Ma, UsTeaching a course focused on principal operating problems facing managers in the restaurant industry. We also discuss the important role that restaurants play in culture, society, and economics. Topics include concept development and entrepreneurship, tenets of hospitality, financial modeling, leadership & management, operational analysis, and guest service processes. -
Customer Success Team, AdvisorReserve Aug 2014 - Dec 2017New York, Ny, UsBegan as an advisor. Joined the team in 2016. Continue in an advisory role. -
FounderClothbound Jan 2014 - Nov 2016Clothbound is a platform to discover the best jobs and employees in the restaurant industry. I started Clothbound with my two Co-Founders based on the belief that meaningful restaurant employment can improve the lives of millions of people.www.clothbound.com@clothboundhq
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OwnerThree Princes Consulting Aug 2011 - Nov 20163 Princes is a consulting firm focusing on customer experience across retail, hospitality, and technology industrires. Clients include:Reserve- a cloud table management, hospitality, and marketing platformAna Sortun Restaurants- Oleana, Sarma, SofraUpserve- A POS and business intelligence toolGarrett Harker Restaurants- Eastern Standard, Island Creek, Row 34, Branch LineCell Press- a renowned biology research journalTEDx Cambridge- Leadership Team for speaker symposiumTony Maws Restaurants- Craigie on Main and Kirkland Tap & TrotterMiniLuxe- a venture-backed Nail Salon
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Leadership PartnerTedx Cambridge Oct 2011 - Oct 2014Coordinated all aspects of event reception and foodservice for 300+person conference.
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Director Of Operations, General ManagerBarbara Lynch Gruppo Inc Aug 2002 - Jul 2011Boston, Ma, Us-Oversee all Front of House aspects of a 220-person (110 FOH employees) restaurant company consisting of No. 9 Park, B&G Oysters, The Butcher Shop, Stir, Drink, Sportello, 9 at Home, and Menton. Scope of responsibilities includes hiring/training/reviewing for all levels of FOH positions, all aspects of guest relations, profit and loss statements, annual budgeting and forecasting, and marketing initiatives.-Gruppo awards include: Menton- Best New Restaurant in America 2010 (Bon Appetit, Esquire, Food and Wine, James Beard) Drink- Best Bar in America 2011 (Tales of the Cocktail) Sportello- 12 Most Important Restaurants 2009 (Saveur Magazine) No. 9 Park- Top 50 Restaurants in America (Gourmet) -
Restaurant And Service ManagerPigalle Restaurant Apr 2001 - Aug 2002-Restaurant and Service Manager for small fine dining restaurant in Boston.-Led a service team of 6 with a focus on hospitality and wine education.-Created and maintained beverage ordering systems for a 100 bottle French focused wine list.
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Commis Wine StewardRestaurant Gordon Ramsay Sep 2000 - Dec 2000Supporting member of three person wine team at this Michelin 3 Star restaurant in London. Maintained the cellar and performed supporting service function as an unpaid commis.
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Management InternshipUnion Square Hospitality Group May 2000 - Sep 2000New York, New York, Us-Summer Management trainee with a focus in host and reservations.-Attended regular management meetings.-Projects included Opentable reservations rollout as well as overhaul of music system in the restaruants.
Eli Feldman Skills
Eli Feldman Education Details
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Boston UniversityHospitality Administration
Frequently Asked Questions about Eli Feldman
What company does Eli Feldman work for?
Eli Feldman works for Shy Bird
What is Eli Feldman's role at the current company?
Eli Feldman's current role is Partner- Shy Bird, Elided Opinions, FTOB.
What is Eli Feldman's email address?
Eli Feldman's email address is el****@****ail.com
What is Eli Feldman's direct phone number?
Eli Feldman's direct phone number is +161732*****
What schools did Eli Feldman attend?
Eli Feldman attended Boston University.
What skills is Eli Feldman known for?
Eli Feldman has skills like Hospitality, Restaurants, Food, Customer Service, Public Speaking, Fine Dining, Management, Catering, Wine, Food Service, Training, Team Leadership.
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