Information Systems Product Owner
Current• IT Product Owner• Designing and managing Service,Change,Demand management process,• Incident and Request management with Agile methodologies,• Adapting Agile methodology principles to the team,• Design and development of Platform Engineering program,• Next generation digital(RPA) competency development of non-IT employees,• Conducting workshops for departments and identifying potential projects,• Analyzing the suitability of requests for RPA, Chatbot, OCR… Show more • IT Product Owner• Designing and managing Service,Change,Demand management process,• Incident and Request management with Agile methodologies,• Adapting Agile methodology principles to the team,• Design and development of Platform Engineering program,• Next generation digital(RPA) competency development of non-IT employees,• Conducting workshops for departments and identifying potential projects,• Analyzing the suitability of requests for RPA, Chatbot, OCR technologies,• Creating and maintaining the RPA change management process, • Calculating and tracking process FTEs and ROIs,• Continuously improving processes and ensuring business continuity,• Integrating Azure DevOps into software development lifecycle and adapting teammates Show less