Elijah Abraham Email & Phone Number

Sydney, Nsw, Au

Engineering graduate providing technical skills and a new perspective and receiving invaluable experience in a tech workplace. Currently uplifting processes to assist with cloud migration through automation and other techniques.

Provided general banking assistance in an asynchronous web-messaging environment. Cultivated knowledge to deal with a wide variety of questions in a rapidly changing space with a high volume of enquiries.

In a hybrid call centre and asynchronous web-messaging environment, dealt with customers adversely impacted by the 2020 COVID-19 pandemic, by providing specialised assistance on financial arrears management.

Worked in a call centre environment, engaging with customers in financial arrears, negotiating payment arrangements. Became a subject matter expert to assist colleagues by sharing knowledge and best practices, and take customer escalations, using my skills and experience to turn situations around.

Intern at Stellar Magazine doing background research, content writing, and providing assistance for on-set interviews and photoshoots with high-profile clients.

Editor at the only weekly student newspaper in Australia, at the University of Sydney. Worked in a team alongside 9 editors meeting weekly deadlines for a print newspaper. Oversaw a team of 10 reporters, fostering ideas, editing pieces, and nurturing talent.

Writer and reporter. Produced culture pieces with high social media reach. Worked in creating online news with tight deadlines.

Bachelor'S Degree, Communication And Media Studies

Major in Japanese Studies

Bachelor'S Degree, Information Technology, Distinction

Dean's Merit List: 2020, 2021, 2022