Casting Account Manager
CurrentAs a Backstage Account Manager for casting directors and content creators, I provide clients from all over the country (and sometimes globally) a personal customer service, education on new features, training to new hires, and data/statistic management for the Backstage team at large. Working with other members of the casting team along with the marketing, product engineering, and customer experience teams, we are working to grow the Backstage brand, while maintaining quality and customer service.By bringing in my knowledge of the casting industry, I help and assist clients in navigating the Backstage casting tools to help content creators connect with great talent to fill roles in their projects, all while working alongside a team of amazing people.With my fast-paced growth as a Casting Editor, I moved up to Senior/Managing Casting Editor after 2 years, and stayed in that position for a year and half before moving into my current position where I’ve been since 2018, creating this new role for Backstage, intermixing outreach, business development, and client retention. In my 8 years at Backstage, my role in the company has helped to expand our department, with the amount of casting notices coming in growing by over 300% in that timespan, all while continuing to grow brand recognition, and creating a great experience for repeat business.