- Develop long-term technology strategies aligned with business goals using a ‘preparation for performance’ mindset.- Establish best practices and standards for development and implementation, ensuring the quality and reliability of enterprise solutions.- Bring innovative ideas to the table to drive continuous improvement and competitive advantage.- Implement Data Governance solutions and variance tracking dashboards.- Automate the cloud adoption experience using the Python API framework for Enterprise customers. (https://github.com/fivetran/api_framework)

-Partner with enterprise customers to fully leverage the modern data stack using Fivetran, Snowflake, GCP, Azure, Databricks and AWS.-Promote customer success with technical review and recommendation sessions.-Assist enterprise customers in the adoption and expansion of dbt core powered solutions through Fivetran.-Consult on new use cases and demonstrate Fivetran product offerings that can assist.-Strive to make access to data as simple and reliable as electricity.

• Design, build and implement Power BI datasets and visuals for senior management.• Engineer new cross departmental workflows into Power Apps and cloud-based solutions.• Automate data extracts for drug manufacturers and vendors using SQL/batch.• Develop C# end user applications for data intake and management.• Design, update and support cloud ticketing system using Power Apps and Microsoft Flows.• Coordinate with end users across multiple departments in order to understand current technical challenges and develop new applications with cloud-based reporting.• Collaborate with leaders to determine and optimize departmental metric goals.• Extensive Office 365 implementation and strategic workflow automation experience.• Remote work experience.

• Manage file transfers and database procedures for all entities connecting to and receiving from Fairview Pharmacy Services databases.• Create and customize existing SSRS reports and their schedules for internal and external departments. • Coordinate data contract delivery schedules with developers, management and vendors. • Monitor, update and provide feedback related to system functionality across multiple software systems. • Developed C# web application to run parallel to existing software in order to track patient dose variances for high risk medications.• Developed workflow automation solutions to improve system productivity and efficacy metrics.• Standardized report intake procees for new contracts and vendors.• Multiple Power Apps and Microsoft Flows created to improve workflow accuracy and speed.• Remote work schedule experience.

• Supported 35+ retail and inpatient pharmacy locations and all dispensing software utilized.• Managed ServiceNow incidents, tickets and knowledge articles.• Managed software updates from UAT testing to Production roll outs. Automated data entry and extraction for multiple software systems to improve software update implementation times.• First line support for hardware and software issues seen by end-users, management, and vendors for all business aspects affected by or partnering with pharmacy departments.• Developed, documented and deployed multiple Apps/GUI’s to mitigate software challenges and improve efficiencies across the system.• Created product pricing and product group management processes as well as automating IT inventory tracking across the pharmacy chain.• Created a company-wide OneNote to house and manage pertinent policy and procedure data for the pharmacy chain. Standardized end user training documentation development in the process.

• Provided excellent customer service across 35+ retail locations across St.Paul/Minneapolis.• Trained new hire technicians on company policies and dispensing software best practices.• Created documentation and best practices for the pilot of a ‘patient refill automation program.’• 3 years of experience working at a central pharmacy location providing data entry and insurance processing assistance to the pharmacy chain.