Elijah Daniel Email & Phone Number

San Antonio, TX, US

Accountable for embedding Quality Management (e.g., systems, programs) principles and mindset into business areas through collaboration with business leaders. Designs, develops, and deploys quality program structure and technology to achieve enterprise objectives, including identifying improvement opportunities, planning and coordinating improvement.

Direct support to AF Training & Development, Knowledge Management, Quality Management, and Document Management. Responsible for providing executives and managers comprehensive support to the organization’s daily operations. Involves a diverse range of tasks including office management, scheduling and coordination, event planning, communication, travel.

Direct support to Shareholder Services and Business Information Resource Group. Responsible for providing executives and managers comprehensive support to the organization’s daily operations. Involves a diverse range of tasks including office management, scheduling and coordination, event planning, communication, travel arrangements, expense management.

All responsibilities of Client Services Representative in addition to processing inbound requests and corrections. Additional support roles included Training Support Associate, help desk, and web team escalations.

Front line associate who takes inbound phone calls providing customer service to investors, financial professionals and other affiliates of American Funds Service Group. Help callers feel comfortable and supported while answering questions, explaining financial concepts and regulations, providing website support, or completing account maintenance and.

Bachelor Of Business Administration (B.B.A.), Finance, General

Bachelor Of Business Administration (B.B.A.), Finance, General

Associate Of Arts (A.A.), Business Administration And Management, General, 4.0