Elijah Ganotes Email & Phone Number

Oakland, CA, US

San Francisco Bay Area

Emeryville, CA

• Provide excellent customer service to 200+ regular customers
• Open and close the store, operate the register, enter daily sales, introduce promotions and cross-sell products and services to customers
• Educate customers about hyperbarics and set expectations for their session to ensure customer satisfaction
• Assist the store manager with identifying and solving customer questions, and complaints

Berkeley, CA

• Assistant to the Operations Manager in executing high-end events with a range of 100-16,000 guests
• Project managed events, utilizing time management, leadership and risk management expertise
• Managed event contractors and vendors to ensure clear communication, planning and streamlined day-of execution; negotiated terms and contracts with vendors
• Maintained records of company policies, procedures, and databases; created presentations and handled post-event reports

Emeryville, CA

• Managed packaging and order fulfillment for a boutique coffee and tea company with 40+ wholesale accounts and hundreds of weekly online orders
• Instructed warehouse employees to follow industry-standard health and safety guidelines
• Set ambitious production goals and communicated them to employees; reported key metrics to owners
• Established workflow policies to enhance speed and efficiency, while maintaining product integrity
• Reduced expenses by 15% through streamlined processes and increased productivity across all product lines

San Francisco, CA

• Facilitated a fast-paced office of over 100 employees
• Oriented new hires and shared office policies and procedures, including emergency safety protocol
• Worked with the Facilities Manager to meet department budget, and found opportunities to reduce costs without compromising employee experience
• Managed new office initiatives including quality control, spatial design, and floor moves
• Assisted with vendor management with cleaning and catering teams, and independent contractors
• Conducted regular anonymous employee surveys to inform data-driven decisions

San Francisco, CA

• Provided outstanding customer service and office assistance to 50+ employees at a rapid-growth start-up
• Assisted Office Manager communicate new office initiatives, events, and procedures with employees
• Procured and maintained office equipment; negotiated service agreements with vendors
• Improved employee retention rates through the creation and execution of employee engagement activities and events